Marketing · CRM & Sales

Procentive

Behavioral health EHR and practice management software, now 'Procentive by Ensora Health', still used by existing customers.

Our take: Procentive combines front-office tools, clinical documentation and billing for behavioral health practices, with a client portal for scheduling, secure messaging, telehealth and bill pay.

Best forExisting Procentive users
ReviewedPricing: Paid

Conversion Gems is an independent review site, not Procentive. Procentive is an EHR and practice management system for behavioral health practices, now called Procentive by Ensora Health after its owner, Therapy Brands, renamed itself Ensora Health in April 2025. Existing users sign in at app.procentive.com. Ensora no longer markets Procentive on its website and publishes no price for it.

Status: running for existing customers (checked 2 October 2026)

procentive.com no longer loads a website: it shows a hosting error page. Through 2025 it redirected to a Procentive page on ensorahealth.com, and that page now redirects to Ensora Health's homepage, which promotes TheraNest and Fusion instead.

Procentive itself is still running. Ensora Health's login page links Procentive users to app.procentive.com, and Ensora told customers that access and support would stay the same after the name change.

Checked October 2, 2026
The bottom line

Agency-grade behavioral-health EHR with strong billing and compliance tools, but expect a steep setup curve and opaque pricing.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.4 out of 5
30+ reviews

4.4 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isProcentive by Ensora Health: a behavioral health EHR and practice management system, now a legacy product of Ensora Health (formerly Therapy Brands).
Our takeProcentive combines front-office tools, clinical documentation and billing for behavioral health practices, with a client portal for scheduling, secure messaging, telehealth and bill pay.
Ensora describes it as ONC-certified. It still runs for existing customers, but its owner has removed it from its product pages and pricing, so new buyers will mostly be pointed to Ensora's current EHRs.
Why we rate itIt covers the whole behavioral health workflow in one system: intake, documentation, client portal, lab orders, reporting and billing, from an ONC-certified vendor.
The catchEnsora no longer markets Procentive or publishes a price, so its future development is unclear.
New buyers should ask Ensora directly whether Procentive is still sold.

Best / not good for

Best for
  • Behavioral-health agencies with complex multi-payer billing
  • SUD and mental-health programs needing state/agency reporting
  • Multi-site clinics wanting centralized records and billing oversight
Not good for
  • Solo therapists or small private practices
  • Teams expecting a modern, consumer-grade UX
  • Organizations that need transparent self-serve pricing or a free trial
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow — requires a sales demo, implementation engagement, and staff training before go-live; not self-serve.
  2. Scale breakpoint
    Because Procentive is no longer marketed, growing organizations may face a migration to another Ensora product or a different EHR later.
  3. Walled garden
    High — clinical documentation, billing workflows, and reporting are deeply embedded; migrating away requires substantial data-migration effort.

What we checked

CheckResult (2 October 2026)
procentive.comHosting error page ('Site Not Configured'); no website
Ensora's Procentive product pageExisted in July 2025; now redirects to the Ensora Health homepage
Ensora Health pricing pageLists TheraNest and Fusion; no mention of Procentive
Ensora Health login pageLinks Procentive users to app.procentive.com
Procentive user communityCustomer forum at community.procentive.com, with posts in the last few weeks

A look inside

Procentive product screenshot

Frequently Asked Questions

Where is the Procentive login?

Ensora Health's login page (ensorahealth.com/login) links Procentive users to app.procentive.com. Conversion Gems is a review site and can't help with account access.

Is Procentive still available?

Existing customers still use it as Procentive by Ensora Health. Ensora no longer lists it on its product or pricing pages, which cover TheraNest and Fusion, so new buyers should ask Ensora directly (checked 2 October 2026).

Who owns Procentive?

Ensora Health. It was called Therapy Brands until April 2025, when it changed its name.

How much does Procentive cost?

Procentive has no published price. Ensora Health's pricing page doesn't include it, so you'd need to contact Ensora.

Procentive alternatives

Other behavioral health EHRs:

Conversion Gems independently reviews every tool.

Tags

#MentalHealth#EHR