Productivity & Collaboration

Netsmart CareManager

Netsmart's cloud-based, EHR-agnostic care coordination and population health platform for behavioral health and community care networks.

Our take: CareManager sits across a network of providers rather than inside one clinic.

Best forCare coordination networks
ReviewedPricing: Paid
Try NetsmartQuote only (request a demo)

Netsmart CareManager is a population health management platform for care coordination, interoperability, analytics and risk stratification. It is cloud-based and works with any EHR, so providers across a network can share care plans and data. Netsmart does not publish prices; you request a demo.

The bottom line

Purpose-built care coordination hub for behavioral health enterprises that need multi-org shared planning and population-level analytics.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
3.6 out of 5
70+ reviews

3.6 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isNetsmart CareManager: cloud-based, EHR-agnostic care coordination and population health platform.
Our takeCareManager sits across a network of providers rather than inside one clinic.
Participating providers follow a shared care plan, exchange data, track clinical quality measures and manage authorizations and claims, with alerts and tasks built into the care team's work. Netsmart lists behavioral health, CCBHC, home health, hospice, integrated care, public health and skilled nursing as its communities. Pricing is by demo.
Why we rate itIt works with any EHR and pulls in lab results and health information exchange (HIE) data, which suits networks where each provider runs different software.
The catchZero pricing transparency forces a full sales cycle before evaluation.
Implementation is complex and typically requires vendor-led onboarding; not suitable for small or mid-size practices.

Best / not good for

Best for
  • Multi-agency behavioral health networks needing shared care plans
  • CCBHCs and integrated care organizations tracking population-level outcomes
  • Health plans and managed care orgs coordinating post-acute and social services
Not good for
  • Solo practices or small clinics seeking affordable EHR-lite tools
  • Organizations wanting plug-and-play setup without an implementation engagement
  • Buyers who need transparent, self-serve pricing before committing
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: enterprise sales cycle plus vendor-led implementation required before any clinical workflows go live.
  2. Scale breakpoint
    Costs and complexity scale with number of participating organizations and data sources; statewide or regional rollouts require significant IT coordination.
  3. Walled garden
    Moderate: it exchanges data with any EHR and HIE, but shared care plans and network workflows live in CareManager.

Netsmart CareManager pricing

ProductPriceHow to buy
CareManagerNot publishedRequest a demo from Netsmart

From Netsmart's care coordination page, checked 3 October 2026. We found no free plan or trial.

A look inside

Netsmart CareManager product screenshot

Frequently Asked Questions

What is Netsmart CareManager?

It is Netsmart's population health management platform for care coordination, interoperability, analytics and risk stratification. It is cloud-based and EHR-agnostic, so providers using different EHRs can share one view of a person's care.

How much does Netsmart CareManager cost?

Netsmart does not publish prices. You request a demo and get a quote (checked 3 October 2026).

Where is the Netsmart CareManager login?

Netsmart's website does not list a public CareManager sign-in page. Its 'Client Login' link goes to Netsmart Connect (netsmartconnect.com). If you use CareManager at work, ask your organisation's administrator for the right address. We are an independent review site and can't access accounts.

Does CareManager work with other EHRs?

Yes. Netsmart describes CareManager as EHR-agnostic: it works with any EHR and brings in data from all providers and agencies in the network.

Netsmart CareManager alternatives

Behavioral health software from our reviews (these are EHRs, while CareManager works alongside any EHR):

Conversion Gems independently reviews every tool.

Tags

#Healthcare#CareManagement