How does this gym management software handle member check-ins and billing?

It records member check-ins, manages class attendance, automates billing, and tracks membership status for gyms.

Can fitness studios manage memberships, classes, and billing through this platform?

Yes, fitness studios can manage memberships, schedule classes, process recurring payments, and communicate with clients through an all-in-one studio management solution.

How does Club OS help fitness clubs manage memberships, sales, and marketing?

Club OS manages fitness club memberships, sales, marketing, and scheduling through a unified platform.

How does this club management software handle memberships, scheduling, and billing in one system?

Club management software consolidates memberships, event scheduling, and billing into a single system for efficient operations and member management.

How does this platform assist fitness clubs in managing memberships and client communications?

The platform assists fitness clubs in managing memberships, class schedules, billing, and client communication efficiently.

Reviewed · Updated 2026-06-19

club os

Health club management software for memberships, billing, and scheduling.

Reviewed by the Conversion Gems editorial team · 2026-06-19

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Pricing

Freemium

Best for

Fitness instructors

Community ratings

4.2/ 5 aggregate · across 2 sources

3.920+ reviews

Capterra

4.2190+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

Club OS — all-in-one gym management platform (CRM, billing, scheduling, member management).

Our take

Club OS has evolved well beyond a sales CRM into a full-stack fitness club operating system — ClubOS ONE — covering lead management, member enrollment, billing, POS, scheduling, and a branded mobile app in a single login. The DB lists $80/mo and categorises it under 'CRM & Sales', both of which understate the current product: pricing is now custom/quote-only (no public tiers), and the platform spans operations far beyond CRM. The 'Fitness instructors' best-for label is also too narrow; the real target is multi-location gym operators and health club chains.

Why we rate it

Club OS earns strong marks from operators for its breadth — lead capture through retention in one system — and for customer support quality (4.2/5 on independent review aggregators). The lack of pricing transparency is the main friction point for buyers in evaluation mode.

The catch

Zero public pricing forces every evaluation through a sales call, making budget comparisons difficult. Also skews toward North American gyms; less suited to boutique studios or international operators.

Best for

Multi-location health clubs and gym chains needing unified operations

Gyms prioritising automated lead follow-up and member retention workflows

Operators wanting to consolidate CRM, billing, and scheduling into one platform

Not good for

Solo personal trainers or tiny boutique studios with simple needs

Buyers needing transparent self-serve pricing before engaging sales

International fitness businesses outside North America

Friction report

Time to value

Slow: no self-serve signup; all new customers must book a demo and negotiate a contract before onboarding begins.

Scale breakpoint

Custom contracts can become costly and complex for rapidly expanding chains with many locations; renegotiation required for major feature additions.

Walled garden

Moderate: member data and billing records live inside ClubOS; exports exist but migrating away from an all-in-one requires significant operational effort.

A look inside

Frequently Asked Questions

Alternatives

Step up

ZENOTI for large enterprise spa/wellness chains needing advanced analytics and global support.

Lighter alternative

Vagaro (from $23.99/mo) for boutique studios wanting transparent, self-serve pricing.

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