Marketing · CRM & Sales

ClubOS

Gym management software for fitness clubs and franchises: CRM, member management, billing, scheduling, POS and a member app.

Our take: ClubOS sells a gym CRM on its own, a Member Management and billing package, or ClubOS ONE, which puts both behind a single sign-on.

Best forGyms and fitness franchises
ReviewedPricing: Paid
Try ClubOSQuote only (demo required)

ClubOS is gym management software for fitness clubs, studios, multi-location operators and franchises. It combines a fitness CRM, member management, payment processing, scheduling, point of sale and a branded member app. ClubOS doesn't publish prices: you book a demo and get a quote for its CRM, Member Management or ClubOS ONE package.

The bottom line

A mature, enterprise-leaning gym OS for operators who want everything — CRM through billing — under one roof, but pricing opacity is a real barrier to evaluation.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
3.9 out of 5
20+ reviews
Capterra
4.2 out of 5
190+ reviews

4.2 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isClubOS: gym management software (CRM, membership, billing, scheduling and a member app) for fitness clubs and franchises.
Our takeClubOS sells a gym CRM on its own, a Member Management and billing package, or ClubOS ONE, which puts both behind a single sign-on.
Payment processing runs through ASF Payment Solutions. Since March 2024 ClubOS has belonged to PYXiS Software Group, a division of Jonas Software. Its customers range from single clubs to franchise locations such as Anytime Fitness, Gold's Gym and World Gym clubs.
Why we rate itOne vendor covers the path from lead to paying member: CRM follow-up, enrollment, billing through ASF and check-in.
ClubOS says its payment customers typically reach a 95%+ collection rate within 30 days of switching.
The catchNo public pricing and no free trial, so every comparison starts with a sales call.

Best / not good for

Best for
  • Multi-location health clubs and gym chains needing unified operations
  • Gyms prioritising automated lead follow-up and member retention workflows
  • Operators wanting to consolidate CRM, billing, and scheduling into one platform
Not good for
  • Solo trainers who only need a simple booking app
  • Buyers who want published prices or a free trial
  • Businesses outside fitness and martial arts
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: no self-serve signup; all new customers must book a demo and negotiate a contract before onboarding begins.
  2. Scale breakpoint
    Pricing is quoted per club or group, so the cost of adding locations is only known after a sales conversation.
  3. Walled garden
    Moderate: member data and billing records live inside ClubOS; exports exist but migrating away from an all-in-one requires significant operational effort.

ClubOS plans

PlanPriceWhat it covers
CRMQuoteLead capture, prospect follow-up, member onboarding and retention, unlimited emails, text-messaging package, unlimited API calls
Member ManagementQuoteIn-club and online enrollment, point of sale, agreements, desk check-in, door system integration, employee timeclock, billing, mobile app
ClubOS ONEQuoteAll CRM and Member Management & Billing features, plus single sign-on and unified member profiles

From ClubOS's plans page, checked 2 October 2026. ClubOS publishes no prices and offers no free trial; you book a demo for a quote.

A look inside

ClubOS product screenshot

Frequently Asked Questions

How much does ClubOS cost?

ClubOS doesn't publish prices. Its plans page lists three packages (CRM, Member Management and ClubOS ONE) and asks you to book a demo for a quote (checked 2 October 2026).

Where is the ClubOS login?

Club staff sign in at app.club-os.com, which is the 'Log in' button on club-os.com.

Does Anytime Fitness use ClubOS?

ClubOS's homepage features testimonials from Anytime Fitness locations, alongside Gold's Gym, World Gym and Retro Fitness clubs. Which system a particular club uses is up to that franchise, so ask your club.

Who owns ClubOS?

PYXiS Software Group, a division of Jonas Software, bought EverCommerce's fitness businesses, including ClubOS and the ASF payments business, in March 2024.

ClubOS alternatives

Other fitness business software from our reviews:

Conversion Gems independently reviews every tool.

Tags

#Fitness#Gym