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Review Wave

Collects, monitors, and displays customer feedback and reviews for businesses.

Our take: Review Wave rebranded to Aloha and has grown into a full patient engagement suite covering review automation, two-way texting, online scheduling, and AI-powered communication.

Best forDental & medical offices
ReviewedPricing: Free Trial
6.9 out of 105 criteria · see breakdown
Try ReviewFrom $299/mo (annual) + $499 setup fee
The bottom line

A purpose-built practice growth platform for small healthcare offices that want hands-off review generation and patient communication — but the price reflects its specialty focus.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Capterra
4.7 out of 5
70+ reviews

4.7 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isAloha (formerly Review Wave) — patient engagement and reputation platform for healthcare practices.
Our takeReview Wave rebranded to Aloha and has grown into a full patient engagement suite covering review automation, two-way texting, online scheduling, and AI-powered communication.
The entry price is $299/mo (annual), with a $499 one-time setup fee. It targets dental, chiropractic, optometry, and audiology practices seeking to grow their online reputation and streamline front-desk communication.
Why we rate itRare specialist platform that bundles review generation, appointment reminders, two-way texting, and AI voice in a HIPAA-compliant package built solely for healthcare — no configuration gymnastics required.
4.7/5 across 70+ reviews with particularly strong marks for support and ease of use.
The catchSteep entry price ($299/mo + $499 setup) before you see value, 60-day cancellation notice required, and the email editor is widely cited as dated.
General practices or non-healthcare businesses have no reason to look here.

Best / not good for

Best for
  • Dental and chiropractic offices automating Google/Yelp review requests
  • Small healthcare practices replacing phone-heavy front desks with texting workflows
  • Multi-location clinics needing centralized reputation monitoring
Not good for
  • Non-healthcare businesses seeking general review management
  • Solo practitioners on tight budgets who cannot justify $299+/mo
  • Enterprises needing deep EHR bidirectional data sync beyond scheduling
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: setup fee and onboarding period required; initial configuration of campaigns and EHR integration can be time-consuming per user reports.
  2. Scale breakpoint
    Text volume caps (10K–20K/mo per plan) may require plan upgrades for high-volume practices; per-extension VoIP costs add up at larger offices.
  3. Walled garden
    Moderate: patient data, reviews, and communication workflows live inside the platform; exports exist but active campaigns are platform-dependent.
Still a fit?
If none of these block you, try it on the official site.
Try Review

Frequently Asked Questions

How does this tool collect and manage customer reviews for local businesses?

It collects reviews, monitors feedback, and organizes customer testimonials for local business reputation management.

Does this reputation management tool help businesses get more online reviews?

Yes, reputation management tools help businesses generate, track, and respond to online reviews to maintain a positive digital presence.

How does Review Wave help in generating and managing online reviews for local businesses?

Review Wave helps local businesses generate, manage, and respond to online reviews to improve reputation and visibility.

How does this review management tool collect customer feedback and boost online reputation?

Review management tools collect customer feedback and boost online reputation by aggregating ratings, monitoring mentions, and generating insights for improvement.

How can businesses collect, monitor, and respond to online reviews using this platform?

Businesses can monitor reviews, respond to customer feedback, and analyze sentiment to improve brand reputation.

Alternatives

  • Step up

    Birdeye or Podium for multi-industry reputation management with broader integrations and enterprise features.

  • Lighter alternative

    NiceJob or Grade.us for lighter-weight review automation at lower price points for budget-conscious practices.

Showing 1–2 of 2

Conversion Gems independently reviews every tool.

Tags

#Reviews#Reputation

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