
Orum
Automates outbound calls, lead engagement, and sales workflow for teams.
Our take: Orum is a parallel dialer with AI layers for phone data and coaching, sold to SDR and BDR teams.
Orum is an AI calling platform for outbound sales teams. Its Operator parallel dialer gets past phone trees and voicemail and connects reps only when a person answers, Scout finds better phone numbers, and Coach scores calls and runs practice roleplays. Pricing is per user, billed annually, by quote, with a 9-seat minimum; the free trial is limited to 500 dials.
Best-in-class parallel dialer for high-volume SDR teams that can justify the premium annual commitment.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
Community ratings
Shown for context only. Our score is independent.
4.6 / 5 aggregate · across 1 source
Third-party ratings shown verbatim; aggregate weighted by review volume.
What it is, and why we rate it
One line each. Open a row for detail.
Our takeOrum is a parallel dialer with AI layers for phone data and coaching, sold to SDR and BDR teams.
Best / not good for
- High-volume B2B outbound SDR and BDR teams
- Sales orgs deeply integrated with Salesforce, HubSpot, Outreach, or Salesloft
- Teams wanting AI call coaching and real-time manager visibility alongside dialing
- Solo reps or teams smaller than the 9-seat minimum
- Inbound-heavy or low-volume calling
- Teams that want monthly billing or self-serve sign-up
Friction report
Trade-offs to know before signing up.
- Time to valueModerate: a sales demo and quote are required before any access; implementation and onboarding fees can add $1k–$5k upfront.
- Scale breakpointPricing is per user and billed annually, so cost grows with every seat beyond the 9-seat minimum.
- Walled gardenModerate: strong native integrations with major CRMs and sales engagement platforms, but call recordings, AI scores, and coaching data are siloed within Orum.
Orum plans
| Plan | Price | Highlights |
|---|---|---|
| Launch | Request pricing (minimum 9 seats) | Unlimited dials, parallel dialing up to 5 lines, 5 caller IDs a month, analytics and reporting, Salesfloor, Boost Connect |
| Ascend (recommended) | Request pricing (minimum 9 seats) | Parallel dialing up to 10 lines, international calling (160+ countries and regions), 200 data enrichment credits a month, 10 caller IDs per user a month, coaching suite, advanced roles |
| Add-ons | Request pricing | Ascend Limited seats, AI Coaching (roleplays, scorecards, coaching portal), Webhooks |
From orum.com/pricing and the homepage FAQ, checked 3 October 2026. Orum prices per user, billed annually. Paid plans have no dial limits; the free trial is limited to 500 dials.
A look inside

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