E-Commerce · Conversion Optimization (CRO)

Microsoft Forms

Microsoft's survey, quiz and poll builder, free with a Microsoft account and part of Microsoft 365, for schools and teams that already work in Office.

Our take: Forms does the basics well: question types cover most surveys and quizzes, branching works, and results land in Excel.

Best forMicrosoft 365 users
ReviewedPricing: Freemium
Try MicrosoftFree with a Microsoft account

Microsoft Forms is Microsoft's tool for building surveys, quizzes and polls, with results you can watch live and export to Excel. It is free with any Microsoft account and included in Microsoft 365 work and school accounts. Free personal accounts are limited to 200 responses per form; Microsoft 365 business and education accounts allow up to 5,000,000.

The bottom line

The easy default for surveys and quizzes in Microsoft 365. Look elsewhere for branded or highly customized forms.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isMicrosoft's survey, quiz and poll builder, bundled with Microsoft accounts and Microsoft 365.
Our takeForms does the basics well: question types cover most surveys and quizzes, branching works, and results land in Excel.
The free personal account is fine for small surveys but stops at 200 responses per form. Inside a Microsoft 365 organization the limit rises to 5,000,000, which is why most heavy use happens at work and school.
Why we rate itIt costs nothing extra for anyone with a Microsoft account, covers the common question types plus branching, and sends results to Excel.
For Microsoft 365 organizations the response limit is effectively unlimited.
The catchFree personal accounts stop at 200 responses per form and paid personal accounts at 1,000.
Design and analysis options are limited; Microsoft points users who need more to Dynamics 365 Customer Voice.

Best / not good for

Best for
  • Teams already using Microsoft 365, Teams and Excel
  • Teachers running classroom quizzes
  • Quick internal feedback and sign-up forms
Not good for
  • Large public surveys on a free personal account (200-response cap)
  • Brands that need fully custom form design
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Minutes: sign in with a Microsoft account and start from a blank form or template.
  2. Scale breakpoint
    200 responses per form on free personal accounts, 1,000 on paid personal accounts; above 50,000 responses, summary charts and individual response views are not available.
  3. Walled garden
    Moderate: results export to Excel, but forms and their integrations are built around Microsoft 365.

Microsoft Forms limits by account type

AccountCost for FormsResponses per formOther limits
Free personal Microsoft accountFreeUp to 200400 forms, 200 questions per form
Paid personal account (Microsoft 365 subscription)Included in the subscriptionUp to 1,000400 forms, 200 questions per form
Microsoft 365 business, education or GCCIncluded in the planUp to 5,000,000400 forms, 200 questions per form
GCC High and DoDIncluded in the planUp to 50,000400 forms, 200 questions per form

From Microsoft's Forms limits page, checked 3 October 2026. Microsoft does not sell Forms on its own; it comes with the account or plan.

Frequently Asked Questions

Is Microsoft Forms free?

Yes. Anyone with a free Microsoft account (Hotmail, Live or Outlook.com) can use it, and it is part of Microsoft 365 work and school accounts. Free personal accounts are limited to 200 responses per form (checked 3 October 2026).

How many responses can a Microsoft Form collect?

It depends on the account: 200 per form on a free personal account, 1,000 on a paid personal account, up to 5,000,000 on Microsoft 365 business, education and GCC accounts, and 50,000 on GCC High and DoD. Above 50,000 responses, summary charts and individual response views are not available (checked 3 October 2026).

Where can I see my Microsoft Forms?

Sign in at forms.cloud.microsoft (the old forms.office.com address redirects there) with the same account you used to create the form, then open My forms. Conversion Gems is an independent review site, not Microsoft, so we cannot access your forms.

Is Microsoft Forms still available, or is something replacing it?

It is still available. Microsoft moved the app to the forms.cloud.microsoft address, and we found no retirement notice on Microsoft's Forms support or admin pages (checked 3 October 2026). Microsoft does point people who need advanced branding, question types or analysis to Dynamics 365 Customer Voice.

What is Microsoft Forms used for?

Surveys, quizzes and polls: customer or staff feedback, event sign-ups, classroom quizzes and quick votes. Results update in real time and can be exported to Excel.

Is Microsoft Forms better than Google Forms?

Neither is better across the board. Both are free form builders; Microsoft Forms makes more sense if your team works in Microsoft 365, Excel and Teams, and Google Forms if you work in Google Workspace.

Microsoft Forms alternatives

Other form and survey builders from our reviews:

Conversion Gems independently reviews every tool.

Tags

#MicrosoftForms#Surveys#Quizzes