Productivity & Business · Security, Privacy & Backup

TeamViewer

Remote access and remote support software for IT teams and help desks, free for personal use, with paid business licenses billed yearly.

Our take: TeamViewer does the core job on almost any device, and the integrations with service desks make it easy to fit into IT work.

Best forRemote IT support
ReviewedPricing: Freemium
Try TeamViewerFree personal use; $24.90/mo billed yearly

TeamViewer is remote access and remote support software for connecting to computers and mobile devices, used mostly by IT teams and help desks. Personal, non-commercial use is free. In the US, business licenses run from $24.90 a month for Remote Access to $245.90 for Corporate, and all of them are billed yearly.

The bottom line

A dependable remote support tool for IT teams; check the yearly billing and cancellation terms first.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Trustpilot
4.6 out of 5
120,000+ reviews

4.6 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isRemote access and support software licensed per connecting user, free for personal use.
Our takeTeamViewer does the core job on almost any device, and the integrations with service desks make it easy to fit into IT work.
Pricing is the friction: everything is billed yearly, the entry Remote Access plan is limited to 3 remote devices, and real support work starts at Business. Read the renewal terms before you buy.
Why we rate itBroad platform coverage, a free personal tier, integrations with major service desks and a published API.
The catchAnnual billing only, a 28-day cancellation notice before renewal, and a money-back guarantee that excludes renewals.
Remote Access is capped at 3 remote devices.

Best / not good for

Best for
  • IT help desks supporting mixed devices
  • Managed service providers
  • Personal access to your own computers (free)
Not good for
  • Teams that want month-to-month billing
  • Commercial use on a zero budget
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Minutes: install the app on both devices and connect.
  2. Scale breakpoint
    Business allows 3 parallel sessions; Premium raises this to 10 and Corporate to 3 channels with up to 15 sessions.
  3. Walled garden
    Moderate: integrations and APIs exist, but licenses lock you in for a year at a time.

TeamViewer pricing (US)

LicensePriceLicensed usersDevicesParallel sessions
Free (personal use)$0Personal, non-commercial use--
Remote Access$24.90/month, billed yearly1Up to 3 remote devicesUp to 3
Business$50.90/month, billed yearly1200 managed devicesUp to 3
Premium$120.90/month, billed yearlyUp to 15300 managed devicesUp to 10
Corporate$245.90/month, billed yearlyUp to 30500 managed devices3 channels, up to 15
TensorQuote-basedCustomCustomCustom

From TeamViewer's pricing page and licenses overview, checked 4 October 2026. Prices are US list prices; TeamViewer currently advertises a first-year discount on new Business, Premium and Corporate licenses. Subscriptions renew yearly and must be cancelled at least 28 days before the term ends.

Frequently Asked Questions

Is TeamViewer still free?

Yes, for personal use: helping friends and family and reaching your own devices. Business use needs a paid license, and TeamViewer offers a 14-day trial of its commercial plans (checked 4 October 2026).

How much does TeamViewer cost?

In the US, Remote Access costs $24.90 a month, Business $50.90, Premium $120.90 and Corporate $245.90, all billed yearly. Tensor is quote-based. TeamViewer currently advertises a first-year discount on new Business, Premium and Corporate licenses (checked 4 October 2026).

Can I pay for TeamViewer monthly?

No. TeamViewer says all subscriptions are billed and renewed every year and monthly payment is not available. To stop a renewal, cancel at least 28 days before the term ends. The 7-day money-back guarantee applies to new purchases only (checked 4 October 2026).

What is TeamViewer used for?

Remote access and remote support: controlling another computer or phone, fixing problems for users or relatives, transferring files and reaching your own machines while away. Larger plans add device management for IT teams.

Can someone control my computer with TeamViewer?

Only if TeamViewer is installed on your computer and they have been given access to it; TeamViewer says the app runs on both devices in a session. If you did not install it yourself or a stranger asked you to, close it, uninstall it and change your passwords. Never give access to an unexpected caller.

How many devices can I manage with a TeamViewer license?

Remote Access covers up to 3 remote devices for 1 user. Business includes 200 managed devices, Premium 300 with up to 15 users, and Corporate 500 with up to 30 users (checked 4 October 2026).

TeamViewer alternatives

Other remote access and IT management tools from our reviews:

Conversion Gems independently reviews every tool.

Tags

#TeamViewer#RemoteAccess#RemoteSupport