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Productivity & Business · Security, Privacy & Backup

SendSafely

End-to-end encrypted file and message exchange for businesses, used from the web, Outlook, Gmail and help desks; recipients need no account.

Our take: SendSafely handles a narrow job carefully: getting sensitive files to and from people who will not install software.

Best forEncrypted file exchange
ReviewedPricing: Freemium
7.3 out of 105 criteria · see breakdown
Try SendSafelyFree 50 MB tier; Team $120/mo for 5 users (annual)

SendSafely is an end-to-end encrypted service for sending and collecting sensitive files, used from the web, Outlook, Gmail and help desks; recipients need no account. A free Personal tier allows 50 MB a month, and team plans start at $120 a month for 5 users, billed annually.

The bottom line

A strong encrypted file exchange for business, with minimums and caps to plan around.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isAn end-to-end encrypted transfer layer for files and messages, with email and help desk plug-ins.
Our takeSendSafely handles a narrow job carefully: getting sensitive files to and from people who will not install software.
The split-key design and SOC 2 Type 2 give security teams something concrete to review. Small teams should check the user minimums and annual billing, and everyone should size the monthly bandwidth and package caps.
Why we rate itClient-side encryption, no-account recipients and broad help desk integrations.
The catchAnnual billing with 5- and 8-user minimums on team plans, and bandwidth and package caps on every tier.

Best / not good for

Best for
  • Customer support teams
  • Collecting documents securely
  • Regulated industries
Not good for
  • Large file storage
  • Very small teams wanting monthly billing
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Minutes: sign up, install the Outlook or Gmail plug-in and send.
  2. Scale breakpoint
    Over 25 users moves you from Team to Business; over 50 to Enterprise.
  3. Walled garden
    Low: API, Zapier and help desk integrations; recipients need nothing installed.
Still a fit?
If none of these block you, start on the free plan.
Try SendSafely

SendSafely pricing

PlanPriceUsersMonthly allowanceNotable features
PersonalFree150 MBEncryption, two-factor login, download tracking
Basic$10/month1250 MBAdds expiration control, personal upload URL, Outlook plug-in
Pro$20/month1100 GBFiles up to 10 GB
Team$120/month for 5 users, billed annually5 to 2510 GB, 200 packagesGmail and Outlook, Dropzone, Workspaces, SSO
Business$232/month for 8 users, billed annually8 to 5030 GB, 500 packagesAPI, ticketing integrations, watermarking, HIPAA BAA
EnterpriseCustomCustom100 GB, 1,000 packagesSlack, multi-region storage, SIEM-ready audit logs

From SendSafely's pricing page, checked 4 October 2026. All paid plans include a 14-day trial of Pro features, limited to 2 GB of uploads. Billing periods for Basic and Pro are not stated.

Frequently Asked Questions

How safe is SendSafely?

SendSafely encrypts files with OpenPGP on the sender's device and splits the key between a client secret and a server secret, so it says no single party, itself included, can decrypt alone. Recipients verify with a one-time code. Team plans list SOC 2 Type 2 and PCI DSS compliance.

What is SendSafely used for?

Sending and receiving sensitive files and messages, such as financial, medical or identity documents. Companies use it from Outlook, Gmail and help desks like Zendesk, or publish a Dropzone link so customers can upload files securely.

Why did Square or Cash App send me a SendSafely link?

Square says it has partnered with SendSafely to transfer personal data, and recipients do not need to install anything. If you did not request anything, do not enter details from an unexpected message; open your Square or Cash App account directly and contact support there.

How much does SendSafely cost?

Personal is free for 50 MB a month; Basic is $10 a month and Pro $20 a month. Team costs $120 a month for 5 users and Business $232 a month for 8 users, both billed annually. Enterprise is custom (checked 4 October 2026).

Do recipients need a SendSafely account?

No. Recipients open the link, confirm a one-time code sent to their email or phone, and the file is decrypted in their browser.

Where do I sign in to SendSafely?

Conversion Gems is a review site, not SendSafely. The official sign-in page is sendsafely.com/auth/. If a company gave you its own SendSafely portal address, sign in there.

SendSafely alternatives

Other encrypted email and file sharing tools from our reviews:

Showing 1–3 of 4
Sources checked October 4, 2026: SendSafely pricing, SendSafely, How SendSafely works, SendSafely integrations, SendSafely sign-in.

Conversion Gems independently reviews every tool.

Tags

#SendSafely#Encryption#SecureFileTransfer

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