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Petly

Manages pet care appointments, reminders, and client communication digitally.

Our take: It solves a real clinic problem: letting pet owners pay for preventive care in affordable monthly installments while the practice automates enrollment, billing and reminders, integrated with major practice-management systems.

Best forPet owners
ReviewedPricing: Paid
6.5 out of 105 criteria · see breakdown
Try PetlyOne-time setup ~$1,249 + per-plan fees
The bottom line

A solid wellness-plan management tool for veterinary practices; automates preventive-care billing, but carries setup and per-plan fees plus a required payment gateway.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Trustpilot
3.1 out of 5
20+ reviews

3.1 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isVeterinary practice software (IDEXX Petly Plans) for creating, automating and managing monthly preventive-care payment plans for pets - not a generic pet CRM.
Our takeIt solves a real clinic problem: letting pet owners pay for preventive care in affordable monthly installments while the practice automates enrollment, billing and reminders, integrated with major practice-management systems.
The trade-offs are a notable one-time setup fee plus per-pet and per-plan fees, and you must run payments through a third-party gateway (Authorize.net).

Best / not good for

Best for
  • Veterinary practices launching preventive-care plans
  • Clinics wanting automated monthly billing and reminders
  • Practices on IDEXX-integrated practice-management software
Not good for
  • Practices wanting a flat, simple monthly subscription
  • Anyone expecting a general pet/CRM or appointment-only app
  • Clinics unwilling to set up a third-party payment gateway
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Onboarding-led: an implementation specialist configures plans, trains staff and sets up the payment gateway before launch.
  2. Scale breakpoint
    Beyond the setup fee, costs grow with per-pet enrollment and per-plan monthly fees, and you depend on a third-party gateway (Authorize.net) for payments.
  3. Walled garden
    Moderate: it is a hosted IDEXX system tied to its integrations and a required payment gateway.
Still a fit?
If none of these block you, try it on the official site.
Try Petly

A look inside

Petly product screenshot

Frequently Asked Questions

Does this veterinary practice software manage appointments, records, and prescriptions?

Veterinary practice software manages appointments, digital records, prescriptions, and billing operations within a unified system.

How does Petly manage pet health records and appointment reminders?

Petly manages pet health records and appointment reminders by consolidating medical history, vaccinations, and scheduling alerts.

How does Petly help veterinary clinics engage pet owners by providing a branded mobile app for accessing records, appointments, and reminders?

Petly engages pet owners through a branded mobile app, providing access to veterinary records, appointments, and reminders for improved client experience.

How does this pet care platform schedule appointments, track medical records, and communicate with clients?

The pet care platform schedules appointments, tracks medical records, and communicates with clients for efficient veterinary management.

How can pet businesses manage client communications, appointments, and health records using this platform?

Pet business management solutions handle appointments, client communications, and medical records efficiently.

Alternatives

  • Step up

    A full practice-management suite (e.g. ezyVet or Cornerstone) with built-in wellness plans.

  • Lighter alternative

    A simpler wellness-plan or subscription-billing tool for very small clinics.

Showing 1–2 of 2

Conversion Gems independently reviews every tool.

Tags

#PetHealthRecords#VeterinarySoftware

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