
Omnisend
Omnisend is an all-in-one email and SMS marketing automation platform designed specifically for e-commerce businesses.
The go-to email + SMS automation stack for DTC and SMB e-commerce stores that want Klaviyo-level capability at a friendlier entry price.
Community ratings
Third-party ratings shown verbatim; aggregate weighted by review volume.
Omnisend — email, SMS, and web push marketing automation built exclusively for e-commerce.
Omnisend is a mature omnichannel marketing platform purpose-built for online retailers, combining email, SMS, and web push in a single workflow editor. The DB entry price of $16/mo is correct for the Standard plan's lowest contact tier (500 contacts); the free plan supports up to 250 contacts with full access to core features including automation, segmentation, and 24/7 support. Category label 'Email Marketing' undersells it — it's a genuine omnichannel automation suite with native Shopify, WooCommerce, and BigCommerce integrations.
Omnisend earns its reputation by shipping an all-in-one omnichannel stack at a price tier where competitors typically offer email only. The free plan's breadth — full automation, segmentation, and 24/7 support — makes it genuinely usable for early-stage stores, not just a trial hook.
SMS costs are additive on top of plan pricing and accumulate fast at scale; contacts-based pricing jumps noticeably at higher list sizes; analytics depth lags dedicated BI tools.
A look inside
Frequently Asked Questions
Alternatives
Klaviyo for deeper predictive analytics, advanced A/B testing, and enterprise-grade segmentation.
Mailchimp free plan for non-e-commerce brands needing basic email campaigns without automation complexity.
Tags
Explore related categories
Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.

