Can users get a virtual phone number for business calls without installing hardware?

Virtual phone numbers can be activated for business calls without hardware installation.

Can iPlum provide HIPAA-compliant telehealth phone numbers?

iPlum provides HIPAA-compliant telehealth phone numbers for secure patient communications.

How can iPlum offer a secure, HIPAA-compliant business phone system for healthcare professionals and small businesses?

iPlum offers a HIPAA-compliant business phone system for healthcare professionals and small businesses, securing calls, texts, and voice communications.

How does this virtual phone platform provide secondary numbers, SMS, and call management on mobile devices?

It provides secondary phone numbers, SMS, and call management for mobile devices, enhancing personal or business communications.

How can users manage multiple phone numbers, communications, and messaging using this platform?

Users can manage multiple phone numbers, handle calls and messages, and consolidate communication channels efficiently.

Reviewed · Updated 2026-06-19

iPlum

Enables second phone lines and communication management for mobile devices.

Reviewed by the Conversion Gems editorial team · 2026-06-19

Try iPlum

Pricing

Free Trial

Best for

Business callers

Community ratings

4.1/ 5 aggregate · across 2 sources

4.3190+ reviews

Trustpilot

4.0220+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

iPlum — second business phone line and VoIP app for mobile devices.

Our take

iPlum is a mobile-first VoIP service that adds a dedicated business number (calls, texts, voicemail, IVR) to your existing smartphone — not a CRM or sales tool as the DB categorises it. Three tiers exist: Standard ($8.99/user/mo annual), Professional with HIPAA/BAA ($14.99/user/mo annual), and Enterprise with call recording ($25.99/user/mo annual). The DB's $8/mo entry price is approximately correct for the annual Standard plan.

Why we rate it

iPlum punches above its price in regulated verticals: HIPAA compliance with a BAA at under $15/user/mo is genuinely rare. The mobile-only approach keeps setup friction near zero for sole proprietors and small teams.

The catch

The 2,500 monthly credit cap on Standard (one credit per call minute or text) can surprise heavy users, and layering in toll-free numbers, API access, and excess credits pushes the real monthly cost well beyond the headline price.

Best for

Solo healthcare or legal practitioners needing HIPAA-compliant texting

Freelancers and consultants wanting a business number without a second SIM

Small teams needing call recording and compliance archiving on a budget

Not good for

High-volume call centres where per-credit billing becomes expensive

Teams needing deep CRM or helpdesk integration out of the box

Businesses requiring a full UCaaS suite (video, chat, files) in one platform

Friction report

Time to value

Fast: download the app, pick a number, and make calls within minutes — no hardware required.

Scale breakpoint

Credit caps and per-user pricing make costs unpredictable beyond ~10 users or high call volumes; Enterprise tier needed for call recording adds another jump.

Walled garden

Moderate: number porting out costs $19.99/number, and call recordings and text archives are tied to iPlum's portal, limiting portability.

A look inside

Frequently Asked Questions

Alternatives

Step up

RingCentral MVP for full UCaaS (video, team messaging, analytics) at scale.

Lighter alternative

Google Voice for a free basic second-line with no credit caps on personal use.

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