Productivity & Collaboration

iPlum

Enables second phone lines and communication management for mobile devices.

Our take: iPlum puts a second business number on your existing phone without a second SIM.

Best forSecond business line
ReviewedPricing: Paid
Try iPlumFrom $8.99/user/mo (annual); $13.99 monthly

iPlum is a mobile phone app that gives you a separate business line with a US, Canadian or toll-free number on the smartphone you already have, with calls, texts, voicemail and a phone tree. It targets small teams and regulated fields such as healthcare and legal. Plans start at $8.99 per user a month billed annually ($13.99 billed monthly).

The bottom line

Solid second-line VoIP for solopreneurs and regulated-industry pros; credit caps and add-on fees erode value at scale.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.3 out of 5
190+ reviews
Trustpilot
4.0 out of 5
220+ reviews

4.1 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isiPlum — second business phone line and VoIP app for mobile devices.
Our takeiPlum puts a second business number on your existing phone without a second SIM.
Every phone plan includes calling, texting, voicemail and a phone tree. Professional adds encrypted texting, voicemail transcription, web calling and HIPAA compliance with a Business Associate Agreement; Enterprise adds call recording and 10 years of archiving.
Why we rate itiPlum punches above its price in regulated verticals: HIPAA compliance with a BAA at under $15/user/mo is genuinely rare.
The mobile-only approach keeps setup friction near zero for sole proprietors and small teams.
The catchThe headline price is the annual rate; monthly billing costs $5 to $6 more per user.
Toll-free numbers, international calling, the API and texting registration are paid extras, and call recording needs the top Enterprise plan.

Best / not good for

Best for
  • Solo healthcare or legal practitioners needing HIPAA-compliant texting
  • Freelancers and consultants wanting a business number without a second SIM
  • Small teams needing call recording and compliance archiving on a budget
Not good for
  • High-volume call centres where per-credit billing becomes expensive
  • Teams needing deep CRM or helpdesk integration out of the box
  • Businesses requiring a full UCaaS suite (video, chat, files) in one platform
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Fast: download the app, pick a number, and make calls within minutes — no hardware required.
  2. Scale breakpoint
    Per-user pricing, so cost grows with every team member; call recording and long-term archiving only come with Enterprise.
  3. Walled garden
    Moderate: recordings and text archives live in iPlum's portal; an API ($2/month) lets you pull usage logs.

iPlum pricing

PlanBilled annuallyBilled monthlyWhat you get
Standard$8.99/user/month$13.99/user/monthUS/Canada number, calling, texting, phone tree, voicemail, spam blocking, iOS and Android app, email support
Professional$14.99/user/month$20.99/user/monthStandard plus web calling and texting, encrypted texting, voicemail transcription, group texts, HIPAA compliance with a BAA, live Zoom support
Enterprise$25.99/user/month$30.99/user/monthProfessional plus call recording and 10 years of recording and text archiving
Add-onsToll-free number $5/month; international credits $20 for 2,000; REST API $2/month; texting registration $20 one-time per business

From iPlum's pricing page, checked 3 October 2026. Separate fax plans cost $8.99 or $12.99 a month billed annually ($11.99 or $15.99 monthly).

A look inside

iPlum product screenshot

Frequently Asked Questions

How much does iPlum cost?

Standard is $8.99 per user a month billed annually or $13.99 billed monthly. Professional is $14.99 or $20.99, and Enterprise is $25.99 or $30.99 (checked 3 October 2026).

Is iPlum HIPAA compliant?

iPlum offers HIPAA compliance with a Business Associate Agreement on the Professional and Enterprise plans, and says it is SOC 2 Type II certified.

Does iPlum have a free trial?

We found no free trial for iPlum's phone plans on its website. Its REST API add-on has a 30-day free trial, and clients you invite to secure texting get a free account.

Where is the iPlum login page?

We are a review site, not iPlum. The official web login is at my.iplum.com, and you can also sign in through the iPlum app for iOS or Android.

iPlum alternatives

Other business phone services from our reviews:

Sources checked October 3, 2026: iPlum pricing, iPlum homepage, How iPlum works, iPlum API FAQ.

Conversion Gems independently reviews every tool.

Tags

#VirtualNumbers#Telecom