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Impromed

Impromed is on-premise veterinary practice management software (PIMS) by Covetrus.

Our take: Impromed (now branded under Covetrus) is a mature, on-premise veterinary PIMS used by 2,500+ practices for scheduling, EMR, billing, inventory, and 250+ built-in reports.

Best forVeterinarians
ReviewedPricing: Paid
5.8 out of 105 criteria · see breakdown
Try ImpromedFrom ~$5,000 (one-time fee)
The bottom line

A feature-rich on-premise veterinary PIMS best suited for established clinics that want deep Covetrus ecosystem integration and are comfortable with server-based infrastructure.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
3.5 out of 5
20+ reviews
Capterra
4.0 out of 5
260+ reviews

4.0 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isImpromed — on-premise veterinary practice management software (PIMS) by Covetrus.
Our takeImpromed (now branded under Covetrus) is a mature, on-premise veterinary PIMS used by 2,500+ practices for scheduling, EMR, billing, inventory, and 250+ built-in reports.
Impromed is on-premise veterinary practice management/EMR software, priced at a one-time fee of approximately $5,000, with no free trial.
Why we rate itImpromed earns respect for its breadth — DICOM imaging, telemedicine, forward booking, and treatment plans are all native.
Its deep Covetrus supply-chain integration is a genuine differentiator for practices already buying through Covetrus.
The catchOn-premise architecture requires server hardware and IT overhead; no cloud access out of the box.
Mixed value-for-money ratings (3.7/5) suggest hidden add-on costs. Cloud-first competitors are increasingly outpacing it on mobility and automatic updates.

Best / not good for

Best for
  • Established veterinary clinics preferring a one-time perpetual license over monthly SaaS fees
  • Practices already embedded in the Covetrus supply and pharmacy ecosystem
  • Multi-doctor clinics needing robust inventory, DICOM imaging, and 250+ reporting options
Not good for
  • New or small practices with limited IT infrastructure for on-premise server setup
  • Veterinary teams wanting true cloud/mobile-first access without server synchronization
  • Practices seeking a free trial or low-cost entry before committing
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: on-premise installation, server configuration, and staff training required before first use — expect days to weeks, not minutes.
  2. Scale breakpoint
    Adding locations or remote staff is constrained by the server-sync mobile model; cloud competitors scale more smoothly for multi-site or mobile practices.
  3. Walled garden
    High: deep integration with Covetrus products (inventory, pharmacy, prescriptions) creates switching costs; data export paths exist but full workflow portability is limited.
Still a fit?
If none of these block you, try it on the official site.
Try Impromed

A look inside

Impromed product screenshot

Frequently Asked Questions

Does this medical practice management system handle appointment scheduling and billing?

Medical practice management systems combine appointment scheduling and billing functions.

Does Impromed manage patient records for chiropractic clinics?

Impromed manages patient records for chiropractic clinics, including treatment notes, appointments, and billing.

How can Impromed help veterinary practices manage medical records, business operations, and patient care?

Impromed provides veterinary practices with integrated tools to manage electronic medical records, scheduling, billing, inventory, and patient care workflows from a single platform.

How does this veterinary practice management software handle appointments, medical records, and billing?

The veterinary practice software schedules appointments, maintains medical records, and processes billing to enhance clinic efficiency.

What practice management features does this platform offer for clinics, patient scheduling, and workflow optimization?

Practice management features include patient scheduling, appointment reminders, billing, and workflow optimization for clinics and healthcare providers.

Alternatives

  • Step up

    Covetrus Ascend (cloud-native PIMS from the same vendor) for practices ready to move off on-premise infrastructure.

  • Lighter alternative

    Covetrus Pulse for smaller practices wanting a simpler, lower-cost cloud PIMS within the Covetrus family.

Showing 1–2 of 2

Conversion Gems independently reviews every tool.

Tags

#Veterinary#EHR

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