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Heartland POS

Manages point-of-sale transactions, inventory, and customer data for merchants.

Our take: Heartland POS is a mature, full-featured POS platform serving both restaurant and retail verticals, built on Heartland Payment Systems (a Global Payments subsidiary).

Best forRestaurant owners
ReviewedPricing: Paid
6.6 out of 105 criteria · see breakdown
Try HeartlandFrom $89/mo (restaurant); $99/mo/station (retail)
The bottom line

A reliable, payments-first POS for restaurant and retail operators who want one vendor for software, hardware, and processing.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Capterra
4.5 out of 5
190+ reviews
Trustpilot
1.4 out of 5
30+ reviews

4.0 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isHeartland POS — integrated point-of-sale platform for restaurants and retailers with built-in payment processing.
Our takeHeartland POS is a mature, full-featured POS platform serving both restaurant and retail verticals, built on Heartland Payment Systems (a Global Payments subsidiary).
The entry price is about $89/mo for restaurant (Essential plan) or $99/mo per station for retail (Plus plan, billed annually). This is a paid product with optional demos. Its tightest differentiator is deep native payment processing with transparent flat-rate fees (2.6% + $0.10 in-person), eliminating the third-party processor juggle common with competing POS vendors.
Why we rate itHeartland bundles payments, inventory, loyalty, and reporting under one roof — rare at this price point — and its flat-rate processing fee eliminates the guesswork smaller operators dread.
The catch3-year contract lock-in with a $295/location early-termination fee makes switching expensive.
Pricing isn't fully transparent online; final quotes require a sales call. Per-station billing can get costly for multi-terminal environments.

Best / not good for

Best for
  • Restaurant and hospitality operators needing kitchen-display and table-management
  • Retail chains needing multi-location inventory and e-commerce sync (Shopify, BigCommerce)
  • Merchants who want a single vendor for POS software, hardware, and payment processing
Not good for
  • Businesses wanting month-to-month flexibility without long-term contracts
  • Pure e-commerce sellers with no brick-and-mortar presence
  • Very small sole-trader operations where simpler free or low-cost POS apps suffice
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: hardware provisioning and onboarding support are included, but full setup (menu build-out, inventory import, staff training) typically takes days to weeks, not minutes.
  2. Scale breakpoint
    Per-station billing stacks quickly in large multi-terminal or multi-location deployments; enterprise pricing is opaque and requires negotiation.
  3. Walled garden
    Moderate: Heartland processes payments natively and uses proprietary hardware, making switching processors or POS vendors mid-contract costly and logistically complex.
Still a fit?
If none of these block you, try it on the official site.
Try Heartland

Frequently Asked Questions

What happens to my data if I cancel my subscription?

Your data remains secure and can be exported or deleted according to the platform’s data retention policies upon cancellation.

Can restaurants process payments and manage tables with this POS system?

Yes, restaurants can process payments, manage tables, and streamline service with POS systems designed for hospitality operations.

How does Heartland POS help businesses process payments and manage point-of-sale operations?

Heartland POS processes payments, manages sales transactions, and provides reporting for retail and hospitality businesses.

How does this point-of-sale system simplify transactions, inventory management, and reporting for merchants?

Point-of-sale systems simplify transactions, inventory management, and reporting by combining sales processing, stock tracking, and real-time dashboards.

What point-of-sale and payment solutions does this platform provide for retail and hospitality businesses?

Retail and hospitality businesses can process payments, manage point-of-sale transactions, and track sales and inventory from a unified platform.

Alternatives

  • Step up

    Toast POS or Lightspeed Restaurant for operators needing deeper analytics and more modern UX.

  • Lighter alternative

    Square for Restaurants or Square for Retail for smaller operators who want no-contract, free software entry points.

Showing 1–2 of 2

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Tags

#Restaurant#Payments

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