Productivity & Business · Security, Privacy & Backup

Datto RMM

Datto RMM is Kaseya's cloud remote monitoring and management platform for MSPs and IT teams; pricing is quote-only and a trial is on request.

Our take: Datto RMM covers what an MSP expects from an RMM: monitoring, patch policies, scripting, remote control and ransomware alerts, all in the cloud with an open API.

Best forMSPs on Kaseya or Autotask
ReviewedPricing: Paid
Try DattoQuote-based (no public price)

Datto RMM is a cloud platform for remotely monitoring, patching and managing Windows, macOS and Linux devices, built for managed service providers and IT teams. Datto publishes no prices, so every price is a quote, and a trial is available on request.

Datto RMM is part of Kaseya

Kaseya completed its acquisition of Datto in June 2022. Datto RMM is still sold under the Datto name on datto.com, and Datto's site links to Kaseya throughout.

Checked October 4, 2026
The bottom line

A full-featured RMM for MSPs in the Kaseya family; get competing quotes before you sign.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Capterra
4.3 out of 5
40+ reviews

4.3 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isA cloud-hosted remote monitoring and management platform for MSPs, owned by Kaseya.
Our takeDatto RMM covers what an MSP expects from an RMM: monitoring, patch policies, scripting, remote control and ransomware alerts, all in the cloud with an open API.
It makes most sense if you already run Autotask PSA or other Kaseya tools. The weak point for buyers is transparency. There is no public price, so you cannot compare it with rivals until you have sat through a sales call.
Why we rate itBroad RMM coverage with cloud hosting, an open API and native Autotask PSA integration.
The catchOpaque pricing, and no support for Windows Home editions.

Best / not good for

Best for
  • MSPs using Autotask PSA
  • IT teams managing mixed Windows, macOS and Linux fleets
  • Teams wanting cloud-only RMM
Not good for
  • Buyers needing a public price
  • Fleets with Windows Home devices
  • Single-site teams wanting simple patching only
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: request a trial or demo, then deploy agents and build monitoring and patch policies.
  2. Scale breakpoint
    Cost grows with managed endpoints under your quote.
  3. Walled garden
    Medium: REST API is open, but deepest integration is with Kaseya and Datto products.

Datto RMM supported operating systems

PlatformSupported versions
Windows desktopWindows 10 (32/64-bit), Windows 11; Home editions not supported
Windows Server2016, 2019, 2022, 2025
macOSLatest two final versions
LinuxUbuntu 22.04/24.04 LTS, Debian 12/13, Fedora 42/43, CentOS Stream 9/10, RHEL 9/10

From Datto RMM's help documentation, checked 4 October 2026. Datto publishes no prices; pricing is by quote.

Frequently Asked Questions

How much is Datto RMM?

Datto does not publish Datto RMM prices; its pricing page asks you to request a tailored quote. Per-endpoint figures quoted online come from resellers, not Datto (checked 4 October 2026).

Does Datto RMM have a free trial?

Datto's product page offers a trial on request through a 'Request A Trial' form rather than instant sign-up (checked 4 October 2026).

What does Datto RMM mean?

RMM stands for remote monitoring and management. Datto RMM is Datto's cloud platform that lets IT providers monitor, patch, script and remotely control client devices from one console.

Which operating systems does Datto RMM support?

Datto's help docs list Windows 10 and 11, Windows Server 2016 to 2025, the latest two macOS versions, and Linux distributions including Ubuntu LTS, Debian, Fedora, CentOS Stream and RHEL. Home editions of Windows are not supported.

Who owns Datto RMM?

Datto is part of Kaseya. Kaseya completed its acquisition of Datto in June 2022, and Datto RMM is still sold under the Datto name.

How can I contact Datto technical support?

Conversion Gems is a review site, not Datto. Use the support options in your Datto partner portal or the help center at https://rmm.datto.com/help/ for product documentation.

Datto RMM alternatives

Other RMM and endpoint management tools in our directory:

Conversion Gems independently reviews every tool.

Tags

#RMM#MSP#PatchManagement#ITOps