How does this healthcare staff scheduling software optimize rosters for clinics and care facilities?

It schedules shifts, balances staff workloads, and optimizes coverage for clinics and care facilities.

Does this home care management software track visits and caregiver compliance?

Yes, this home care management software tracks caregiver visits, verifies compliance, and maintains detailed care documentation for operational oversight.

How can CareTime help in tracking employee time and attendance for care providers?

CareTime tracks employee time, attendance, and scheduling for healthcare and caregiving organizations.

How does this home care management software schedule caregivers, track visits, and manage client records?

Home care management software schedules caregivers, tracks visits, and manages client records to ensure quality and compliance in service delivery.

What features does this software provide for managing patient care and home health services?

Software for patient care management supports home health services with scheduling, visit tracking, and care documentation.

Reviewed · Updated 2026-06-19

caretime

Helps manage caregiving schedules, client records, and employee time tracking efficiently.

Reviewed by the Conversion Gems editorial team · 2026-06-19

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Pricing

Free Trial

Best for

Caregivers

Community ratings

4.0/ 5 aggregate · across 1 source

Capterra

4.050+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

CareTime (now Alora Health) — home care scheduling, EVV, and billing platform for home care agencies.

Our take

CareTime is a purpose-built home care management system covering scheduling, electronic visit verification (EVV), caregiver mobile documentation, and Medicaid/Medicare billing — not a CRM or sales tool as the DB categorizes it. The DB also lists $5/user/month, but the actual entry price is approximately $170/month flat. CareTime has since rebranded as Alora Health for new customers; existing customers retain their current product and support with no forced migration.

Why we rate it

CareTime solves a genuine pain point for home care agencies: connecting what caregivers do in the field directly to what gets billed and paid. Its EVV compliance coverage across all 50 states and multi-payer billing support make it a practical choice for Medicaid-heavy agencies.

The catch

Customer support is consistently flagged in reviews as slow or hard to reach. The brand rebranding to Alora Health may create confusion for new buyers, and the pricing page is not transparent.

Best for

Home care agencies managing Medicaid/Medicare billing

Agencies needing EVV compliance across multiple states

Small-to-mid-size teams wanting scheduling and billing in one system

Not good for

Non-healthcare businesses (DB mislabeled this as CRM/Sales)

Agencies needing deep EHR clinical documentation beyond home care

Teams requiring enterprise-grade support SLAs

Friction report

Time to value

Moderate: onboarding requires configuring payer types, caregiver profiles, and EVV settings before first visit; not a same-day setup.

Scale breakpoint

Flat-rate pricing becomes attractive at scale, but support bottlenecks and limited self-service documentation can slow growth past 50+ caregivers.

Walled garden

Moderate: billing and EVV data live within the platform; exports exist but workflows and compliance history are tightly coupled to the system.

A look inside

Frequently Asked Questions

Alternatives

Step up

Alora Health (the rebranded successor) for new agencies wanting the evolved platform with AI-powered documentation.

Lighter alternative

AxisCare for agencies wanting a simpler scheduling-first approach with more transparent pricing.

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