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caretime

Helps manage caregiving schedules, client records, and employee time tracking efficiently.

Our take: CareTime is a purpose-built home care management system covering scheduling, electronic visit verification (EVV), caregiver mobile documentation, and Medicaid/Medicare billing.

Best forCaregivers
ReviewedPricing: Free Trial
6.2 out of 105 criteria · see breakdown
Try caretimeFrom $170/mo
The bottom line

A capable all-in-one home care platform with solid EVV and billing; support responsiveness is the most-cited drawback.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Capterra
4.0 out of 5
50+ reviews

4.0 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isCareTime (now Alora Health) — home care scheduling, EVV, and billing platform for home care agencies.
Our takeCareTime is a purpose-built home care management system covering scheduling, electronic visit verification (EVV), caregiver mobile documentation, and Medicaid/Medicare billing.
The entry price is approximately $170/month flat. CareTime has since rebranded as Alora Health for new customers; existing customers retain their current product and support with no forced migration.
Why we rate itCareTime solves a genuine pain point for home care agencies: connecting what caregivers do in the field directly to what gets billed and paid.
Its EVV compliance coverage across all 50 states and multi-payer billing support make it a practical choice for Medicaid-heavy agencies.
The catchCustomer support is consistently flagged in reviews as slow or hard to reach.
The brand rebranding to Alora Health may create confusion for new buyers, and the pricing page is not transparent.

Best / not good for

Best for
  • Home care agencies managing Medicaid/Medicare billing
  • Agencies needing EVV compliance across multiple states
  • Small-to-mid-size teams wanting scheduling and billing in one system
Not good for
  • Non-healthcare businesses
  • Agencies needing deep EHR clinical documentation beyond home care
  • Teams requiring enterprise-grade support SLAs
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: onboarding requires configuring payer types, caregiver profiles, and EVV settings before first visit; not a same-day setup.
  2. Scale breakpoint
    Flat-rate pricing becomes attractive at scale, but support bottlenecks and limited self-service documentation can slow growth past 50+ caregivers.
  3. Walled garden
    Moderate: billing and EVV data live within the platform; exports exist but workflows and compliance history are tightly coupled to the system.
Still a fit?
If none of these block you, try it on the official site.
Try caretime

A look inside

caretime product screenshot

Frequently Asked Questions

How does this healthcare staff scheduling software optimize rosters for clinics and care facilities?

It schedules shifts, balances staff workloads, and optimizes coverage for clinics and care facilities.

Does this home care management software track visits and caregiver compliance?

Yes, this home care management software tracks caregiver visits, verifies compliance, and maintains detailed care documentation for operational oversight.

How can CareTime help in tracking employee time and attendance for care providers?

CareTime tracks employee time, attendance, and scheduling for healthcare and caregiving organizations.

How does this home care management software schedule caregivers, track visits, and manage client records?

Home care management software schedules caregivers, tracks visits, and manages client records to ensure quality and compliance in service delivery.

What features does this software provide for managing patient care and home health services?

Software for patient care management supports home health services with scheduling, visit tracking, and care documentation.

Alternatives

  • Step up

    Alora Health (the rebranded successor) for new agencies wanting the evolved platform with AI-powered documentation.

  • Lighter alternative

    AxisCare for agencies wanting a simpler scheduling-first approach with more transparent pricing.

Showing 1–2 of 2

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Tags

#Healthcare#Scheduling

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