Carbonite
Unlimited automatic cloud backup for one Windows or Mac computer, owned by OpenText, with plans from $95.99/yr at regular price.
Our take: Carbonite does one job simply: it backs up one computer continuously with no storage cap.
Carbonite is OpenText's online backup service for home and small-office computers. Carbonite Safe backs up one Windows or Mac computer with unlimited storage for $95.99, $131.99 or $161.99 a year at regular price, and there is a 15-day free trial.
Carbonite has been part of the OpenText Cybersecurity family since 2019 and now trades as Carbonite by OpenText. Its business backup pages redirect to OpenText's cybersecurity site.
A simple choice for one computer; check renewal prices and per-device limits first.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
Community ratings
Shown for context only. Our score is independent.
Capterra4.3 / 5 aggregate · across 1 source
Third-party ratings shown verbatim; aggregate weighted by review volume.
What it is, and why we rate it
One line each. Open a row for detail.
Our takeCarbonite does one job simply: it backs up one computer continuously with no storage cap.
Best / not good for
- One-computer households
- Users who want backup and antivirus on one bill
- People who want a recovery drive shipped to them (Prime)
- Families backing up several computers on one plan
- Linux users
- Anyone who wants to back up phones
Friction report
Trade-offs to know before signing up.
- Time to valueLow: install the app and the first backup starts automatically.
- Scale breakpointEach additional computer needs another plan; more than one external drive is not covered.
- Walled gardenModerate: restores run through Carbonite's app and service.
Carbonite Safe pricing
| Plan | Regular price | Promotional price seen | Covers | Adds |
|---|---|---|---|---|
| Basic | $95.99/yr | $76.79 first year | 1 computer | Documents, photos and music |
| Plus | $131.99/yr | $85.79 first year | 1 computer + 1 external drive | Webroot antivirus, automatic video backup |
| Prime | $161.99/yr | $105.29 first year | 1 computer + 1 external drive | Everything in Plus, courier delivery of recovered files included |
From Carbonite's pricing page, checked 4 October 2026. Promotions are limited-time and not valid towards renewal.
Frequently Asked Questions
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Carbonite alternatives
Other backup services in our directory:
- Backblaze
Unlimited backup for one computer, with external drives included.
See review - iDrive
One account for several computers and phones.
See review 
7.1 out of 10Acronis Cyber ProtectBackup combined with anti-malware and local disk images.
See review- Sync.com
Zero-knowledge encrypted cloud storage if you want sync and sharing instead of full-computer backup.
See review
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