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Productivity & Business · Security, Privacy & Backup

SecureLink

Secures file sharing, collaboration, and communication for sensitive business data.

Our take: SecureLink, rebranded as Imprivata Vendor Privileged Access Management after acquisition, is a zero-trust platform for controlling and monitoring third-party/vendor remote access to critical enterprise systems.

Best forCyberSecurity, Privacy & Backup specialists
ReviewedPricing: Paid
6.2 out of 105 criteria · see breakdown
Try SecureLinkCustom pricing; contact sales
The bottom line

The go-to vendor PAM for regulated enterprises that need auditable, zero-trust third-party access — but it comes at opaque, enterprise-only pricing.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.3 out of 5
50+ reviews
Capterra
4.2 out of 5
170+ reviews

4.2 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isSecureLink (now Imprivata VPAM) — enterprise vendor privileged access management platform.
Our takeSecureLink, rebranded as Imprivata Vendor Privileged Access Management after acquisition, is a zero-trust platform for controlling and monitoring third-party/vendor remote access to critical enterprise systems.
It is cybersecurity and privileged access management software, with custom enterprise pricing, no public tiers, and no free trial (per Capterra).
Why we rate itSecureLink/Imprivata VPAM is a proven, purpose-built solution for the niche but high-stakes problem of vendor access management.
Session recording, zero-trust policies, and credential rotation are genuinely enterprise-grade capabilities that many PAM generalists underserve.
The catchZero pricing transparency forces a sales conversation before you can evaluate fit; users also report occasional connection slowdowns and a heavy enterprise deployment footprint.

Best / not good for

Best for
  • Enterprises in regulated industries (healthcare, government, legal) managing vendor compliance
  • Security teams replacing legacy VPN-based vendor access with zero-trust controls
  • Organizations needing full session audit trails for SOC 2, HIPAA, or PCI-DSS compliance
Not good for
  • SMBs or startups without a dedicated IT security team
  • Teams needing quick self-serve onboarding and transparent per-seat pricing
  • Use cases focused on internal employee remote access rather than third-party vendor management
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: enterprise procurement, custom quoting, and deployment setup required before any value is realized.
  2. Scale breakpoint
    Pricing opacity becomes a blocker when budgeting at scale; connection stability issues reported under high concurrent session loads.
  3. Walled garden
    High: deeply integrated into the Imprivata ecosystem; migrating vendor access workflows to another platform is operationally complex.
Still a fit?
If none of these block you, try it on the official site.
Try SecureLink

A look inside

SecureLink product screenshot

Frequently Asked Questions

Does this secure access platform support remote vendor troubleshooting sessions?

Secure access platforms enable remote vendor troubleshooting while maintaining encrypted connections.

Does this secure remote access solution help vendors support customer equipment?

Yes, secure remote access solutions enable vendors to support customer equipment safely and manage systems remotely.

How does SecureLink provide secure remote access solutions for enterprises to manage third-party vendor connections?

SecureLink provides secure remote access solutions for enterprises to manage third-party vendor connections safely.

How does this secure file sharing platform provide encrypted document exchange for compliance and privacy?

This secure file sharing platform provides encrypted document exchange by using end-to-end encryption, access controls, and audit logs to ensure privacy and regulatory compliance.

What secure communication and file-sharing features does this platform provide for remote collaboration?

Secure communication and file-sharing tools facilitate remote collaboration, encryption, and controlled access for teams and partners.

Alternatives

  • Step up

    CyberArk Vendor PAM for deeper OT/ICS coverage and broader PAM suite integration.

  • Lighter alternative

    BeyondTrust Remote Support for teams needing vendor remote access with more transparent SMB-friendly pricing.

Showing 1–2 of 2

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Tags

#RemoteAccess#Security#Privacy & Backup

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