Does this secure access platform support remote vendor troubleshooting sessions?

Secure access platforms enable remote vendor troubleshooting while maintaining encrypted connections.

Does this secure remote access solution help vendors support customer equipment?

Yes, secure remote access solutions enable vendors to support customer equipment safely and manage systems remotely.

How does SecureLink provide secure remote access solutions for enterprises to manage third-party vendor connections?

SecureLink provides secure remote access solutions for enterprises to manage third-party vendor connections safely.

How does this secure file sharing platform provide encrypted document exchange for compliance and privacy?

This secure file sharing platform provides encrypted document exchange by using end-to-end encryption, access controls, and audit logs to ensure privacy and regulatory compliance.

What secure communication and file-sharing features does this platform provide for remote collaboration?

Secure communication and file-sharing tools facilitate remote collaboration, encryption, and controlled access for teams and partners.

Reviewed · Updated 2026-06-19

SecureLink

Secures file sharing, collaboration, and communication for sensitive business data.

Reviewed by the Conversion Gems editorial team · 2026-06-19

Try SecureLink

Pricing

Free Trial

Best for

CyberSecurity, Privacy & Backup specialists

Community ratings

4.2/ 5 aggregate · across 2 sources

4.350+ reviews

Capterra

4.2170+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

SecureLink (now Imprivata VPAM) — enterprise vendor privileged access management platform.

Our take

SecureLink, rebranded as Imprivata Vendor Privileged Access Management after acquisition, is a zero-trust platform for controlling and monitoring third-party/vendor remote access to critical enterprise systems. The DB mislabels it under 'Project Management' (it is Cybersecurity / Privileged Access Management), shows a $55/mo entry price (it is custom enterprise pricing with no public tiers), and marks it as 'free_trial' (Capterra confirms no free trial is offered).

Why we rate it

SecureLink/Imprivata VPAM is a proven, purpose-built solution for the niche but high-stakes problem of vendor access management. Session recording, zero-trust policies, and credential rotation are genuinely enterprise-grade capabilities that many PAM generalists underserve.

The catch

Zero pricing transparency forces a sales conversation before you can evaluate fit; users also report occasional connection slowdowns and a heavy enterprise deployment footprint.

Best for

Enterprises in regulated industries (healthcare, government, legal) managing vendor compliance

Security teams replacing legacy VPN-based vendor access with zero-trust controls

Organizations needing full session audit trails for SOC 2, HIPAA, or PCI-DSS compliance

Not good for

SMBs or startups without a dedicated IT security team

Teams needing quick self-serve onboarding and transparent per-seat pricing

Use cases focused on internal employee remote access rather than third-party vendor management

Friction report

Time to value

Slow: enterprise procurement, custom quoting, and deployment setup required before any value is realized.

Scale breakpoint

Pricing opacity becomes a blocker when budgeting at scale; connection stability issues reported under high concurrent session loads.

Walled garden

High: deeply integrated into the Imprivata ecosystem; migrating vendor access workflows to another platform is operationally complex.

A look inside

Frequently Asked Questions

Alternatives

Step up

CyberArk Vendor PAM for deeper OT/ICS coverage and broader PAM suite integration.

Lighter alternative

BeyondTrust Remote Support for teams needing vendor remote access with more transparent SMB-friendly pricing.

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