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Residex (formerly RTasks)

Senior living EHR, eMAR, workforce and billing software, formerly RTasks; rtasks.net now forwards to the Residex sign-in page.

Our take: Residex is the new name of RTasks, a long-running EHR for senior care.

Best forAssisted living EHR
ReviewedPricing: Paid
6.0 out of 105 criteria · see breakdown
Try ResidexQuote (demo by request)

Conversion Gems is an independent review site, not Residex. RTasks is now called Residex: senior living software that combines an EHR, eMAR, workforce management, billing and compliance for assisted living, memory care, group homes and home and community-based services. rtasks.net forwards to the Residex sign-in at app.ehr.residex.ai, and your login details stay the same. Residex doesn't publish prices; it offers demos.

Status: renamed to Residex (checked 3 October 2026)

Residex announced the move from the RTasks name to Residex on June 17, 2025, after a majority investment from Accel-KKR.

From September 23, 2025, rtasks.net forwards to the Residex system. Residex says login credentials, patient data and settings did not change.

Checked October 3, 2026
The bottom line

A senior living EHR and operations platform, formerly RTasks; ask Residex for a demo and quote.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isResidex (formerly RTasks): EHR, eMAR, workforce, billing and compliance software for senior living communities.
Our takeResidex is the new name of RTasks, a long-running EHR for senior care.
It covers resident records, eMAR, assessments, service charting, billing, staff scheduling and time clock, pharmacy connections, reporting and compliance, with an AI engine called Thea. It serves assisted living, memory care, independent living, group homes and home and community-based services. Prices are not published.
Why we rate itIt brings clinical records, medication administration, staffing and billing for senior living into one system, from a vendor that has served the sector for decades.
The catchThere is no public pricing, and the move from RTasks to Residex changed web addresses, so staff need updated bookmarks and firewall settings.

Best / not good for

Best for
  • Assisted living and memory care facilities needing integrated eMAR and care planning
  • Group homes and adult day services managing compliance documentation
  • Small-to-mid-size long-term care organisations replacing paper-based workflows
Not good for
  • Home care agencies needing mobile-first field-worker scheduling (limited mobile UX)
  • Large hospital or health system deployments requiring deep EMR integration
  • Budget-constrained startups or solo practitioners — pricing starts too high
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: buying starts with a demo and quote, then setup for your community.
  2. Scale breakpoint
    Pricing is by quote, so ask how cost changes with more residents, staff or locations.
  3. Walled garden
    Moderate: data export options exist, but care plans, compliance workflows, and billing history are deeply embedded in the platform, making migration non-trivial.
Still a fit?
If none of these block you, try it on the official site.
Try Residex

A look inside

Residex (formerly RTasks) product screenshot

Frequently Asked Questions

Where is the RTasks login now?

rtasks.net now forwards to the Residex sign-in page at app.ehr.residex.ai, and Residex says your login details stay the same. We are a review site and can't reset accounts; Residex support is at support@residex.ai or 866-512-8369 (option 2).

Is RTasks the same as Residex?

Yes. Residex, the company behind RTasks, renamed the platform Residex in June 2025.

How much does Residex cost?

Residex doesn't publish prices. You book a demo and get a quote (checked 3 October 2026).

Who uses Residex?

Assisted living, memory care and independent living communities, group homes, home and community-based services, and multi-state senior living operators.

Alternatives

  • Step up

    PointClickCare or MatrixCare for large enterprise long-term care networks needing deeper analytics and multi-facility management.

  • Lighter alternative

    CareSmartz360 or eResidentCare for smaller home care agencies or group homes with lighter compliance requirements and tighter budgets.

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Sources checked October 3, 2026: Residex homepage, Residex: URL transition notice, Residex press release, June 2025.

Conversion Gems independently reviews every tool.

Tags

#TaskManagement#Healthcare

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