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rightfax

Secure digital fax solution for sending and receiving documents online.

Our take: RightFax is a mature, OpenText-owned enterprise fax server used by healthcare, finance, legal, and government organizations for HIPAA-compliant, high-volume electronic faxing.

Best forOffice staff
ReviewedPricing: Paid
6.4 out of 105 criteria · see breakdown
Try rightfaxCustom quote; on-prem from ~$4,000/server
The bottom line

The enterprise fax server of choice for regulated industries needing deep EMR/ERP integration — budget for custom quotes and significant IT infrastructure overhead.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.1 out of 5
20+ reviews

4.1 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isRightFax (OpenText Fax) — enterprise fax server software for high-volume, compliant document transmission.
Our takeRightFax is a mature, OpenText-owned enterprise fax server used by healthcare, finance, legal, and government organizations for HIPAA-compliant, high-volume electronic faxing.
RightFax is strictly custom-quoted enterprise software with no publicly listed prices or self-serve tiers. It offers deep pre-built integrations with Epic, SAP, SharePoint, and other EMR/ERP/ECM systems, making it a workflow backbone rather than a simple fax tool.
Why we rate itDecades of enterprise trust, JITC and HIPAA credentials, and unmatched depth of integration with clinical and ERP systems make it a defensible choice for regulated organizations where fax is non-negotiable infrastructure.
The catchOpaque, high total cost of ownership: on-prem deployments require Windows Server, SQL Server, dedicated hardware, and ongoing IT staff.
No transparent pricing and significant vendor lock-in once integrated.

Best / not good for

Best for
  • Large healthcare systems needing HIPAA-compliant EMR fax integration (Epic, Cerner, Allscripts)
  • Government and defense organizations requiring JITC-certified document transmission
  • Enterprises replacing physical fax infrastructure with a managed server solution
Not good for
  • SMBs or startups that need simple, affordable online faxing
  • Teams wanting a quick self-serve signup with transparent monthly pricing
  • Organizations without dedicated IT staff to manage on-prem server infrastructure
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: enterprise procurement, custom quoting, on-prem infrastructure setup, and integration configuration mean weeks to months before first fax.
  2. Scale breakpoint
    Per-channel licensing costs and annual maintenance fees compound quickly at high volume; large deployments require dedicated infrastructure teams.
  3. Walled garden
    High: deep integration with EMR/ERP systems creates significant switching costs; fax workflows and archives become tightly coupled to the RightFax platform.
Still a fit?
If none of these block you, try it on the official site.
Try rightfax

A look inside

rightfax product screenshot

Frequently Asked Questions

How does this enterprise fax solution enable secure document delivery?

It securely transmits faxes over the cloud, encrypts documents, and maintains delivery confirmations for enterprise communication.

Can healthcare organizations send and receive faxes electronically through this system?

Yes, healthcare organizations can securely send and receive electronic faxes through a digital system that integrates with existing workflows and ensures compliance.

How can RightFax integrate faxing with digital document management systems?

RightFax integrates faxing into digital document workflows, ensuring secure and compliant communication.

How does this digital fax solution securely transmit and manage large volumes of documents across enterprise systems?

Digital fax solutions securely transmit large volumes of documents, track delivery, and integrate with enterprise systems for streamlined communication.

How does this platform help organizations securely send and manage fax communications digitally?

The platform enables secure digital fax communications with encryption, tracking, and cloud-based delivery options.

Alternatives

  • Step up

    OpenText Fax2Mail or a fully managed OpenText cloud fax service for reduced infrastructure burden at higher volumes.

  • Lighter alternative

    eFax Corporate or Concord for SMB-to-mid-market teams needing HIPAA-compliant faxing without on-prem server overhead.

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Tags

#Fax#DocumentDelivery

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