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Reviewed · Updated 2026-06-19

NetDuty

Monitors network activity and protects IT infrastructure from cyber threats.

Reviewed by the Conversion Gems editorial team ·
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Pricing
Free Trial
Best for
Security, Privacy & Backup teams
Category
Scheduling & Booking
The bottom line

Affordable, vertical-specific scheduling software built by and for first responders — not an IT security tool.

6.3
Our score
6.3 / 10
Conversion Gems editorial verdict
From $69/mo (up to 50 users); free 30-day trial
Features6/10
6 - solid core scheduling (shift sign-ups, exchanges, time clock, availability, notifications) tailored to emergency responders; limited analytics and integration depth.
Value8/10
8 - $69/mo for up to 50 users is highly competitive for a vertical-specific SaaS; far cheaper than generic workforce tools at comparable headcount.
Ease of use7/10
7 - designed for non-technical department coordinators, quick to deploy; narrow scope keeps complexity low.
Ecosystem4/10
4 - very limited integrations; one notable partner (First Arriving dashboards); no open API or major HR/payroll connectors documented.
Support5/10
5 - small team (2–10 employees) likely offers personal support, but limited capacity and no enterprise SLA documentation found.
What it really is

netDuty — online shift scheduling and workforce management for fire, police, and EMS agencies.

Our take

The DB significantly mislabels this tool: netDuty has nothing to do with network monitoring or cyber threat protection. It is a purpose-built workforce scheduling and time management platform for emergency response agencies — fire departments, law enforcement, EMS, and local government. DB also shows $25/user/month, but actual pricing starts at $69/month flat for up to 50 users. Category should be workforce scheduling, not Security/Privacy.

Why we rate it

One of very few scheduling tools designed specifically for the staffing complexity of public safety agencies — volunteer/career mix, shift sign-ups, exchanges, and compliance tracking all included at a price accessible to small departments.

The catch

Extremely narrow vertical focus (fire/police/EMS) limits applicability elsewhere; company has just 2–10 employees, so roadmap and support capacity are limited. No public pricing above the entry tier.

Best for
Volunteer and combination fire departments managing shift sign-ups
Police departments needing automated on-call and overtime tracking
Small EMS and local government agencies on tight budgets
Not good for
General IT or DevOps on-call incident management (use PagerDuty/OpsGenie)
Large enterprise workforce management with complex HR integrations
Any team outside public safety / emergency response verticals
Friction report
Time to value
Fast: flat-rate signup, 30-day trial, and a simple scheduling-first UI targeted at non-technical department coordinators.
Scale breakpoint
Limited public tier information above 50 users; larger departments may need to contact sales. Small vendor team may create delays for feature requests at scale.
Walled garden
Moderate: scheduling data is housed in netDuty's platform; integrations are sparse (First Arriving digital dashboards notable exception), so migrating to another system requires data export.

A look inside

NetDuty product screenshot

Frequently Asked Questions

Alternatives

Step up

Scheduling Manager or Active911 for larger or more complex multi-agency public safety deployments.

Lighter alternative

Google Calendar with shared department access for very small volunteer departments needing zero-cost basics.

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Tags

#NetworkMonitoring#IT

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