netDuty
Online shift scheduling, time-off and timesheet software for fire departments, police, EMS and local government.
Our take: netDuty was developed by a former volunteer firefighter and handles the scheduling problems of emergency services: 24-hour shifts, shift sign-ups and exchanges, call-outs, overtime and paid time off, with exports to payroll.
netDuty is online shift scheduling and timesheet software built for fire departments, police, EMS and local government. It is not a network or security monitoring tool. Plans start at $99 a month for up to 50 users, with a $149 tier and quote-based pricing for larger agencies. Its product site is dutycalendar.com, and staff log in at netdutyonline.com.
Affordable, vertical-specific scheduling software built by and for first responders — not an IT security tool.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
What it is, and why we rate it
One line each. Open a row for detail.
Our takenetDuty was developed by a former volunteer firefighter and handles the scheduling problems of emergency services: 24-hour shifts, shift sign-ups and exchanges, call-outs, overtime and paid time off, with exports to payroll.
Best / not good for
- Volunteer and combination fire departments managing shift sign-ups
- Police departments needing automated on-call and overtime tracking
- Small EMS and local government agencies on tight budgets
- General IT or DevOps on-call incident management (use PagerDuty/OpsGenie)
- Large enterprise workforce management with complex HR integrations
- Any team outside public safety / emergency response verticals
Friction report
Trade-offs to know before signing up.
- Time to valueModerate: plans show a free trial button, but agencies still need to set up shift patterns, pay codes and users.
- Scale breakpointBoth published plans cover up to 50 users; larger agencies need the quote-based enterprise plan.
- Walled gardenModerate: schedules and time records live in netDuty, with payroll exports and listed integrations as the main ways out.
netDuty pricing
| Plan (fire and local government / police name) | Price | Users | Main features |
|---|---|---|---|
| Starter / Patrol | $99/month | Up to 50 | Shift scheduling, time off, overtime assignments, email and SMS messaging, standard support |
| Professional / Command | $149/month | Up to 50 | Adds custom payroll export reports, time-off accruals and forecasting, overtime staff ranking |
| Enterprise / Chief's Plan | Call for pricing | Not stated | Adds task tracking, custom overtime rules, PTO bidding, general ledger and pay code tracking |
From netDuty's fire services and police pages on dutycalendar.com, checked 3 October 2026. The plans are the same; only the names differ between pages. Older listings that quote $69 a month are out of date.
A look inside
Frequently Asked Questions
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netDuty alternatives
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Conversion Gems independently reviews every tool.