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Productivity & Collaboration

ilobby

Enterprise-grade visitor management system built to strengthen workplace Security, Privacy & Backup and compliance.

Our take: iLobby has rebranded to FacilityOS and expanded well beyond visitor check-in into a full facility operations suite covering visitors, contractors, emergency evacuation, logistics, and access control.

Best forCorporate offices
ReviewedPricing: Paid
7.2 out of 105 criteria · see breakdown
Try ilobbyFrom $199/mo (incl. iPad + MDM hardware)
The bottom line

Best-in-class enterprise VMS with modular facility ops modules, but costs scale quickly as you add product lines.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.5 out of 5
30+ reviews

4.5 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isFacilityOS (formerly iLobby) — enterprise visitor, contractor, and facility management platform.
Our takeiLobby has rebranded to FacilityOS and expanded well beyond visitor check-in into a full facility operations suite covering visitors, contractors, emergency evacuation, logistics, and access control.
Entry is $199/mo for VisitorOS Corporate (which includes iPad hardware and MDM). No public free trial is offered. Category label 'Productivity & Collaboration' understates the product — it is firmly a workplace security and facility management system.
Why we rate itFacilityOS stands out by bundling hardware (iPad, MDM, mounting bracket) with software at a flat monthly rate — eliminating hidden setup costs common in the VMS space.
The all-in-one modular architecture means large enterprises can consolidate vendors across visitor, contractor, emergency, and access control workflows.
The catchCosts multiply rapidly when adding modules — a full-stack deployment (Visitor + Emergency + Contractor + Security) can easily exceed $1,000/mo per location before enterprise negotiation.

Best / not good for

Best for
  • Multi-site enterprise facilities requiring unified visitor and contractor compliance
  • Security-focused organizations needing watchlists, ID scanning, and access control integration
  • Regulated industries (manufacturing, pharma, finance) with strict audit trail requirements
Not good for
  • Small offices or startups — per-module pricing is overkill and cost-prohibitive
  • Teams needing a free or low-cost visitor log solution
  • Organizations without dedicated IT/facilities staff to manage configuration
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: hardware ships pre-configured (iPad + MDM), reducing setup time, but enterprise SSO, access control integrations, and compliance workflows require IT involvement.
  2. Scale breakpoint
    Per-location module stacking — adding EmergencyOS, ContractorOS, and SecurityOS per site creates compounding costs at 10+ locations without enterprise negotiation.
  3. Walled garden
    Moderate: visitor data and audit logs are exportable, but the kiosk-hardware dependency and integrated badge printing tie workflows tightly to the FacilityOS ecosystem.
Still a fit?
If none of these block you, try it on the official site.
Try ilobby

A look inside

ilobby product screenshot

Frequently Asked Questions

How does this visitor management system ensure data Security, Privacy & Backup and privacy compliance?

Through encrypted access, role-based permissions, and compliance with GDPR and HIPAA, it protects visitor data and ensures privacy standards are maintained.

Does this visitor management system screen guests against watchlists automatically?

Yes, the visitor management system automatically screens guests against global watchlists and internal Security, Privacy & Backup databases, flags potential risks in real time, and maintains detailed visitor logs to enhance workplace safety and compliance.

How can I streamline lobby visitor management and check-ins with iLobby?

iLobby streamlines visitor check-ins, pre-registration, and compliance tracking for efficient lobby management.

Can the system be configured to automatically screen visitors against custom watchlists during the check-in process?

The visitor management system can automatically check guests against custom watchlists during check-in, ensuring enhanced safety and regulatory compliance.

What solutions does this tool provide for visitor management and check-ins?

The tool streamlines visitor management with digital check-ins, badge printing, pre-registration, and real-time visitor tracking for enhanced Security, Privacy & Backup.

Alternatives

  • Step up

    Envoy or Proxyclick (Eptura Visitor) for comparable enterprise VMS with stronger integration marketplaces.

  • Lighter alternative

    Greetly or The Receptionist for smaller offices needing basic visitor logs at lower cost.

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Tags

#Security#Privacy & Backup#VisitorManagement

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Productivity & CollaborationCollaboration