Productivity & Collaboration

Docusign

E-signature service for sending documents to be signed online, plus an agreement management platform for larger teams.

Our take: Docusign covers sending, signing and storing agreements, with templates, an AI-assisted summary and 1,000+ integrations.

Best forTeams that send contracts
ReviewedPricing: Paid
Try DocusignFrom $11/month (Personal, annual plan)

Docusign is an e-signature service: you upload a document, add signature fields and email it, and recipients sign online without needing an account. It also sells an Intelligent Agreement Management (IAM) platform for larger agreement workflows. There is no free plan for sending, but a 30-day free trial; paid plans start at $11 a month.

The bottom line

A powerful solution for electronic signatures and agreement management, best suited for businesses with regular signing needs.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.5 out of 5
2,500+ reviews
Capterra
4.7 out of 5
9,300+ reviews
Trustpilot
1.4 out of 5
1,100+ reviews

4.4 / 5 aggregate · across 3 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isDocusign: an e-signature service plus an AI-assisted agreement management (IAM) platform.
Our takeDocusign covers sending, signing and storing agreements, with templates, an AI-assisted summary and 1,000+ integrations.
Personal suits one person sending a few documents a month; Standard and Business Pro add team features, branding, web forms, payments and bulk sending. Envelope allowances and per-user prices are the main things to check before you buy.
Why we rate itDocuSign's extensive features and integrations make it a leader in the e-signature market, though its pricing and envelope limits may be a consideration for some users.
The catchEnvelope allowances are tight (5 a month on Personal, 100 per user per year on Standard and Business Pro), and the listed prices are annual commitments; cancelling after 30 days still leaves the rest of the year to pay.

Best / not good for

Best for
  • Businesses with regular electronic signature needs
  • Professionals requiring secure agreement management
  • Teams needing integration with existing tools
Not good for
  • Individuals with infrequent signing needs
  • Organizations seeking a permanent free plan
  • Users requiring unlimited envelopes on lower-tier plans
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: Initial setup and understanding of envelope limits may require time.
  2. Scale breakpoint
    Annual plans cap envelopes at 100 per user per year; higher volumes need an Enhanced plan through sales.
  3. Walled garden
    Moderate: Integrations are extensive, but reliance on DocuSign's platform may limit flexibility.

Docusign eSignature pricing

PlanPrice (annual plan, billed monthly)EnvelopesAdds
Personal$11/month ($132/year)5 per monthTemplates, AI-assisted summary, 1,000+ integrations
Standard$30/user/month ($360/year)100 per user per yearShared templates, comments, your branding, delegated signing
Business Pro$45/user/month ($540/year)100 per user per yearWeb forms, payment collection, data verification, bulk send
EnhancedQuoteCustomOrg management, SSO, 24/7 live technical support

US prices from Docusign's eSignature plans page, checked 3 October 2026. Docusign also sells annual plans billed upfront and monthly plans at different prices. Annual plans bought on docusign.com can be refunded within 30 days. Signers never pay or need an account.

Frequently Asked Questions

What is Docusign?

Docusign is an online e-signature service. You upload a document, place signature fields and email it; recipients sign in the browser. Docusign also sells an agreement management platform (IAM) for larger teams.

Is Docusign free?

Signing is free and doesn't need an account. Sending documents needs a paid plan, but you can try it with a 30-day free trial that needs no credit card.

How much does Docusign cost?

On annual plans billed monthly, Personal is $11 a month, Standard $30 per user a month and Business Pro $45 per user a month (checked 3 October 2026). Larger plans are quoted.

What is a Docusign envelope?

An envelope is a document package you send for signature. It counts toward your allowance as soon as it is sent, whether or not it gets signed. Personal includes 5 a month.

Can I get a refund from Docusign?

For annual plans bought on docusign.com, Docusign offers a refund within 30 days of purchase, once per customer. Monthly plans can be cancelled before the next month.

Docusign alternatives

Other e-signature and document tools from our reviews:

Conversion Gems independently reviews every tool.

Tags

#eSignature#contracts#agreement management