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Axcient

Provides cloud backup, disaster recovery, and business continuity solutions for enterprises.

Our take: Axcient sells exclusively through Managed Service Providers, not directly to end users, and $49/TB/mo for storage licensing is one of its three billing models.

Best forData backup teams
ReviewedPricing: Paid
7.1 out of 105 criteria · see breakdown
Try AxcientFrom $7/device/mo or $49/TB/mo; custom quote
The bottom line

Best-in-class BCDR for MSPs serving SMBs; premium-priced but genuinely comprehensive recovery capabilities justify the cost.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.6 out of 5
130+ reviews

4.6 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isAxcient x360 — MSP-exclusive BCDR and cloud backup platform for SMBs.
Our takeAxcient sells exclusively through Managed Service Providers, not directly to end users, and $49/TB/mo for storage licensing is one of its three billing models.
The platform bundles x360Recover (BCDR), x360Cloud (M365/Google Workspace backup), and x360Sync (file sync) under one vendor, with standout features like Chain-Free backups, AirGap ransomware isolation, and AutoVerify screenshot-based restore testing. Axcient requires a partner relationship and custom quote, with no public free tier.
Why we rate itAxcient's Chain-Free architecture eliminates the long-chain backup corruption risk that plagues legacy BDR tools.
AutoVerify runs automated, screenshot-confirmed restore tests continuously — not just on demand — which is a meaningful differentiator for MSPs who need audit-ready recovery assurance. The pooled storage model also prevents the per-device cost blowup common at scale.
The catchAxcient is MSP-only — end customers cannot buy or manage it directly.
Pricing is opaque and negotiated, hardware appliance costs add up fast, and the platform's depth means onboarding has a real learning curve.

Best / not good for

Best for
  • MSPs managing BCDR for SMB clients in healthcare or finance
  • Shops wanting to consolidate backup, BDR, and SaaS protection under one vendor
  • Teams needing audit-ready, automated recovery verification (HIPAA, SOC 2)
Not good for
  • Individual businesses wanting to self-manage backup without an MSP
  • Teams needing transparent public pricing or a self-serve free trial
  • Very small MSPs without volume to unlock competitive per-device rates
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Slow: requires MSP partnership, custom quoting, and appliance deployment or D2C onboarding before first backup runs.
  2. Scale breakpoint
    Storage overages at $0.05/GB kick in beyond pooled limits; appliance hardware refresh cycles add unpredictable capex at scale.
  3. Walled garden
    High: all management is through Axcient's portal and MSP partner layer — no direct customer access, and migrating away means re-platforming the entire backup stack.
Still a fit?
If none of these block you, try it on the official site.
Try Axcient

A look inside

Axcient product screenshot

Frequently Asked Questions

Does this backup disaster recovery solution offer instant VM recovery?

Backup and disaster recovery solutions offer instant VM recovery to minimize downtime.

Can MSPs offer backup as a service with this white-label disaster recovery platform?

Yes, MSPs can provide backup-as-a-service using white-label disaster recovery platforms with secure, managed solutions.

How does Axcient provide business continuity and disaster recovery solutions for managed service providers?

Axcient delivers business continuity and disaster recovery solutions for managed service providers, ensuring data protection, backup, and rapid recovery.

How does this backup and disaster recovery solution protect critical business data and ensure rapid recovery?

Backup and disaster recovery solutions protect business data by automatically saving files, maintaining redundant copies, and enabling rapid restoration during outages or disasters.

What data backup and disaster recovery solutions does this platform offer for businesses?

Data backup and disaster recovery solutions provide secure storage, automated backups, and rapid restoration for business continuity.

Alternatives

  • Step up

    Veeam Data Platform for larger MSPs needing multi-cloud and enterprise hypervisor depth.

  • Lighter alternative

    Acronis Cyber Protect Cloud for MSPs wanting a lighter entry point with built-in endpoint security.

Showing 1–2 of 2

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Tags

#Backup#DisasterRecovery

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