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Productivity & Business · Project Management

Smartsheet

Enables project planning, collaboration, and workflow automation across teams and departments.

Our take: It hits the sweet spot between Excel familiarity and project-management power: sheets, Gantt/calendar/card views, automations, dashboards and integrations (Salesforce, Jira, etc.) in one platform.

Best forProject managers
ReviewedPricing: Freemium
7.8 out of 105 criteria · see breakdown
Try SmartsheetPro $9/user/mo (annual); Business $19/user/mo
The bottom line

A powerful, spreadsheet-familiar project platform for teams; Pro is fine for small teams, but growing orgs need Business.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.4 out of 5
21,000+ reviews
Capterra
4.5 out of 5
3,500+ reviews
Trustpilot
1.2 out of 5
110+ reviews

4.4 / 5 aggregate · across 3 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isA spreadsheet-inspired work-management platform for project planning, collaboration, automation, dashboards and reporting across teams.
Our takeIt hits the sweet spot between Excel familiarity and project-management power: sheets, Gantt/calendar/card views, automations, dashboards and integrations (Salesforce, Jira, etc.) in one platform.
The honest notes are that key features (unlimited automation, resource management) sit on Business ($19/user/mo), Pro caps at 10 users, and Enterprise is sales-quoted.

Best / not good for

Best for
  • Teams wanting Excel-like project management
  • Cross-department workflow tracking and reporting
  • Orgs needing Gantt, dashboards and automations
Not good for
  • Solo users or teams under 3 on a tight budget (Business minimum)
  • Anyone wanting a permanent free tier
  • Simple task lists (overkill vs Trello/Asana)
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Quick: start from templates, build a sheet, and invite collaborators.
  2. Scale breakpoint
    Pro's 10-user cap and limited automations push growing teams to Business at 2x cost.
  3. Walled garden
    Moderate: project data and automations live in Smartsheet.
Still a fit?
If none of these block you, start on the free plan.
Try Smartsheet

Frequently Asked Questions

How does this collaborative work management platform track projects and automate workflows?

It tracks projects, assigns tasks, monitors progress, and automates workflows for team collaboration.

Does this work management platform handle projects, tasks, and team collaboration?

Yes, this work management platform centralizes project planning, task tracking, and team collaboration to improve productivity and visibility.

How does Smartsheet help in managing projects, automating workflows, and collaborating on work?

Smartsheet manages projects, automates workflows, and facilitates team collaboration with real-time updates and reporting.

How does this work management platform help teams plan, track, and automate projects efficiently?

Work management platforms help teams plan, track, and automate projects by providing task boards, timelines, and workflow automation tools for efficient collaboration.

What project management and collaboration features does this software offer for teams?

The software offers task assignment, project timelines, file sharing, team collaboration, and progress tracking to streamline project management.

Alternatives

  • Step up

    Monday.com or Wrike for broader work-management suites.

  • Lighter alternative

    Google Sheets + a simple PM add-on for tiny teams.

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Tags

#ProjectManagement#Collaboration

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