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Quantum Metric

Enterprise digital analytics platform with session replay, journeys, heatmaps and Felix AI for web and mobile apps, sold by custom quote.

Our take: Quantum Metric is built for large digital teams that need to find, size and fix friction across high-traffic sites and apps, and its plans bundle implementation and training.

Best forEnterprise digital analytics
ReviewedPricing: Paid
6.9 out of 105 criteria · see breakdown
Try QuantumCustom quote (not published)

Quantum Metric is an enterprise digital analytics platform with session replay, journey analysis, heatmaps and Felix AI agents for websites and mobile apps. It is aimed at large digital, product and CX teams. There are no public prices, no free plan and no self-serve trial: every plan is a custom quote based on session volume, digital properties and service level.

The bottom line

Broad enterprise experience analytics; budget for a custom, volume-based quote.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isAn enterprise digital experience analytics platform: session replay, journeys and AI agents for web and mobile.
Our takeQuantum Metric is built for large digital teams that need to find, size and fix friction across high-traffic sites and apps, and its plans bundle implementation and training.
Expect a sales-led buying process: there are no public prices, no free tier, and the bill rises with session volume. Smaller teams can test the same ideas on free tiers from FullStory or Amplitude first.
Why we rate itWide feature set across replay, journeys, heatmaps, performance and AI, with implementation and training included.
The catchNo public prices, no free plan and no self-serve trial; high-traffic sites pay more.

Best / not good for

Best for
  • Enterprise retail, banking and travel sites
  • Teams analyzing web and mobile apps together
  • Companies that want implementation help included
Not good for
  • Small sites on a tight budget
  • Teams that want to self-serve without sales
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Weeks: demo, quote, contract and an implementation project come before full use.
  2. Scale breakpoint
    Session volume drives the price, so traffic growth raises the bill.
  3. Walled garden
    Low to medium: data streaming to warehouses, CDPs and Adobe Experience Platform, plus MCP access for AI assistants.
Still a fit?
If none of these block you, try it on the official site.
Try Quantum

How Quantum Metric prices its plans

ItemWhat Quantum Metric says
Published pricesNone; plans are built per enterprise and quoted by sales
Digital propertiesWebsites, mobile apps and other touchpoints you instrument
Session volumePricing scales with the amount of data you collect
Customer successThe service level you choose
Included in every planFelix AI, analytics and alerts, journeys, session replay and summaries, implementation, setup and team training
Free plan or trialNone listed

From Quantum Metric's pricing page, checked 4 October 2026.

Frequently Asked Questions

What is Quantum Metric used for?

Teams use it to see how customers move through websites and mobile apps: session replay, journey maps, heatmaps, page performance and alerts, with Felix AI summarizing sessions and flagging friction so teams can decide what to fix first.

How much does Quantum Metric cost?

Quantum Metric does not publish prices. Its pricing page says plans are built per enterprise and priced on digital properties, session volume and customer success level; you get a figure from its sales team (checked 4 October 2026).

Does Quantum Metric have a free plan or free trial?

No free plan or self-serve trial is listed on its site. The main options are requesting a demo or watching product tours (checked 4 October 2026).

Does Quantum Metric work with mobile apps?

Yes. Its platform page lists web, iOS and Android apps, Salesforce Lightning apps, internal apps and kiosks.

How do I log in to Quantum Metric?

Conversion Gems is a review site, not Quantum Metric. The vendor's sign-in link on quantummetric.com points to iam.quantummetric.com; access is set up by your company's Quantum Metric admin.

What are the alternatives to Quantum Metric?

FullStory, Amplitude and Contentsquare are common options. FullStory and Amplitude publish free plans with session replay limits, which suits teams that want to start without a sales process.

Quantum Metric alternatives

Other digital analytics tools to compare:

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Sources checked October 4, 2026: Quantum Metric pricing plans, Quantum Metric platform overview, Quantum Metric homepage.

Conversion Gems independently reviews every tool.

Tags

#QuantumMetric#DigitalAnalytics#SessionReplay#ProductAnalytics

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