Conversion GemsConversion Gems
Submit a tool
E-Commerce · Cart Recovery & Upsell

Loox

Shopify reviews app that collects photo and video reviews, showcases social proof, and runs referral programs to boost store conversions.

Our take: Loox is a dedicated Shopify app that enables merchants to gather and showcase photo and video reviews, enhancing social proof and customer trust.

Best forShopify merchants who want to grow sales through authentic visual reviews and word-of-mouth referrals
ReviewedPricing: Free Trial
7.7 out of 105 criteria · see breakdown
Try LooxFree plan available; paid plans from $12.99/month
The bottom line

An effective solution for Shopify merchants aiming to boost conversions through authentic visual reviews and referrals.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.9 out of 5
30+ reviews

4.9 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isLoox — a Shopify-exclusive app for collecting and displaying visual product reviews.
Our takeLoox is a dedicated Shopify app that enables merchants to gather and showcase photo and video reviews, enhancing social proof and customer trust.
It offers AI-powered features for review management and includes built-in referral programs, eliminating the need for additional apps.
Why we rate itLoox's deep integration with Shopify and its comprehensive feature set make it a valuable tool for e-commerce merchants.
The catchLimited to Shopify platform; advanced features require higher-tier plans.

Best / not good for

Best for
  • Shopify merchants focusing on visual product reviews
  • Stores aiming to leverage AI for review management
  • Businesses seeking integrated referral programs
Not good for
  • Non-Shopify e-commerce platforms
  • Merchants needing a free solution with advanced features
  • Stores with minimal focus on customer reviews
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Fast: Quick setup and immediate impact on social proof.
  2. Scale breakpoint
    Higher-tier plans needed for large order volumes.
  3. Walled garden
    High: Exclusive to Shopify, limiting cross-platform use.
Still a fit?
If none of these block you, start on the free plan.
Try Loox

Frequently Asked Questions

Does Loox offer a free plan?

Loox does not have a permanently free plan, but it offers a free trial so merchants can test the platform before committing to a paid subscription.

Which e-commerce platforms does Loox support?

Loox is built exclusively for Shopify and Shopify Plus. It is not available for WooCommerce, BigCommerce, or other platforms.

What types of reviews can Loox collect?

Loox collects text, photo, and video reviews. Merchants can incentivize customers with discounts to submit photo or video reviews, and higher-tier plans unlock video review capabilities including access to Reviewers.com.

Does Loox integrate with email marketing and other tools?

Yes — Loox integrates with 59+ tools including Klaviyo, Omnisend, Smile, Aftership, PageFly, Shopify Flow, and major ad platforms like Google, Meta, and TikTok Shop.

How does Loox's referral program work?

Loox includes a built-in referral feature (available on higher-tier plans) that lets merchants reward existing customers for referring new buyers, turning post-purchase moments into word-of-mouth growth — no separate referral app required.

Alternatives

  • Step up

    Yotpo for multi-platform support.

  • Lighter alternative

    Judge.me for a more budget-friendly option.

Showing 1–2 of 2

Conversion Gems independently reviews every tool.

Tags

#reviews#social-proof#shopify

Explore related categories

Compare Cart Recovery & Upsell softwareCart Recovery & Upsell