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Reviewed · Updated 2026-06-19

EZCloud

Manages cloud infrastructure, monitoring, and IT services for businesses.

Reviewed by the Conversion Gems editorial team ·
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Category
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The bottom line

The dominant hotel PMS in Vietnam, with 200+ OTA integrations and an accessible per-room price point that few rivals match in Southeast Asia.

7.2
Our score
7.2 / 10
Conversion Gems editorial verdict
From 18,000₫/room/mo (≈$7/mo for 10 rooms)
Features7/10
7 - comprehensive hospitality feature set (PMS, POS, OTA sync, booking engine, revenue tools); Power BI reporting is an add-on rather than native.
Value8/10
8 - extremely low per-room VND pricing delivers excellent cost-to-feature ratio for SE Asian hoteliers; less compelling for USD/EUR-market buyers.
Ease of use7/10
7 - cloud-based with mobile app and free onboarding resources; primarily Vietnamese UI and support may slow non-Vietnamese users.
Ecosystem7/10
7 - 200+ OTA integrations, payment gateway and e-invoice support, Power BI add-on; ecosystem strong within Vietnam but thinner globally.
Support6/10
6 - hotline, live chat, and email support plus ezCloud Academy; resources are mostly Vietnamese-language.
What it really is

EZCloud (ezcloud.vn) — cloud hotel PMS for Southeast Asian hospitality businesses.

Our take

Vietnam's #1 hotel management platform by market share, serving 9,000+ properties across Southeast Asia with reservations, housekeeping, POS, and OTA distribution in one suite. The DB summary mislabels this as cloud infrastructure software and the category 'Website & Hosting' is also incorrect — EZCloud is hospitality/hotel management SaaS. Pricing is VND-denominated per room, starting well under $1 USD per room per month.

Why we rate it

9,000+ live properties validate the platform at scale; full hospitality stack from front desk to revenue management; 200+ OTA channel connections included from mid-tier onwards.

The catch

VND-denominated pricing and Vietnam-centric support infrastructure creates friction for hoteliers outside Southeast Asia; English documentation is limited compared to global PMS rivals.

Best for
Budget hotels, homestays, and guesthouses in Vietnam and SE Asia
Properties needing real-time sync across 200+ OTA channels
Hotel groups wanting a unified ops stack (PMS + channel manager + booking engine)
Not good for
Hotels outside Southeast Asia needing local-language support and billing
Large enterprise chains requiring advanced integrations with global ERP/CRM systems
Non-hospitality businesses (the DB summary mislabels it as IT infrastructure software)
Friction report
Time to value
Fast: 7-day free trial with no payment or contract required; web-based setup with video documentation and ezCloud Academy training.
Scale breakpoint
Per-room pricing scales linearly; larger 3-5 star properties must upgrade to ezFolio, a separate higher-cost product not covered by basic plan pricing.
Walled garden
Moderate: OTA distribution runs through proprietary ezCms connector; switching PMS requires full data migration and OTA reconnections.

A look inside

EZCloud product screenshot

Frequently Asked Questions

Alternatives

Step up

ezFolio (same vendor) for 3-5 star hotels requiring advanced PMS capabilities.

Lighter alternative

Little Hotelier or Beds24 for international small-property operators needing English-first support.

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Tags

#CloudHosting#WebServices

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